Sendbird is a cloud-based communication platform that provides APIs and SDKs for integrating real-time chat, voice, and video functionalities into applications. Designed to enhance user engagement, Sendbird offers features like group chats, direct messaging, push notifications, and AI-powered chatbots.
Its modular architecture allows businesses to customize and scale their communication solutions, ensuring a consistent and interactive user experience across various platforms.
Performance Score
A+
Content/Output Quality
Real-Time Messaging
Interface
Developer-Centric Dashboard
AI Technology
- NLP
- Machine Learning
- Generative AI
- Neural Networks
Purpose of Tool
Integrate scalable, real-time communication into applications
Compatibility
Web-Based Platform, Android & iOS SDKs
Pricing
Free trial; Paid plans start at $399/month
Who is Best for Using Sendbird?
- Developers & Startups: Integrate chat functionalities quickly without building from scratch.
- Enterprises: Scale communication solutions to support large user bases with reliability.
- E-commerce Platforms: Enhance customer support and engagement through real-time messaging.
- Healthcare Providers: Facilitate secure patient-provider communications within applications.
Real-Time Chat API
Group & Direct Messaging
Push Notifications
AI-Powered Chatbots
Voice & Video Calls
Message Translation
Moderation Tools
Typing Indicators
Read Receipts
Offline Messaging Support
Is Sendbird Free?
Sendbird offers a free trial that allows developers to explore its features. Post-trial, the platform provides various paid plans to cater to different business needs.
Sendbird Pricing Plans
- Starter Plan � Starting at $399/month: Up to 5,000 Monthly Active Users (MAU), basic chat functionalities, essential moderation tools, standard support.
- Professional Plan � Starting at $599/month: Up to 100,000 MAU, advanced chat features, enhanced moderation and analytics, priority support.
- Enterprise Plan � Custom Pricing: Tailored for large-scale applications, dedicated infrastructure, custom integrations and SLAs, 24/7 premium support.
Sendbird Pros & Cons
Scalable architecture for growing businesses
Comprehensive API and SDK support
Robust moderation and analytics tools
AI-driven chatbot integration
High reliability and uptime
Pricing may be high for small teams
Learning curve for advanced features
Limited customization in lower-tier plans
Additional costs for premium features
Support response times may vary
