Sendbird: Scalable In-App Chat & Messaging API

Name: Sendbird
Price: 399 USD
Rating: 4.7 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.7)

Visit Sendbird

In the ever-evolving landscape of digital communication, Sendbird emerges as a formidable player, offering a comprehensive suite of tools for in-app messaging. The AIChief editorial team recognizes Sendbird's robust infrastructure, which empowers developers to integrate real-time chat, notifications, and AI-driven interactions seamlessly into applications. Its scalability and feature-rich platform cater to both startups and large enterprises, ensuring a tailored communication experience. While the platform's pricing may be a consideration for smaller teams, the value delivered through its extensive capabilities often justifies the investment.

Features

(4.6)

Accessibility

(4.7)

Compatibility

(4.6)

User Friendliness

(4.7)

Updated October 19, 2025

Sendbird is a cloud-based communication platform that provides APIs and SDKs for integrating real-time chat, voice, and video functionalities into applications. Designed to enhance user engagement, Sendbird offers features like group chats, direct messaging, push notifications, and AI-powered chatbots.

Its modular architecture allows businesses to customize and scale their communication solutions, ensuring a consistent and interactive user experience across various platforms.

Sendbird Review Summary

Performance Score

A+

Content/Output Quality

Real-Time Messaging

Interface

Developer-Centric Dashboard

AI Technology

NLP
Machine Learning
Generative AI
Neural Networks

Purpose of Tool

Integrate scalable, real-time communication into applications

Compatibility

Web-Based Platform, Android & iOS SDKs

Pricing

Free trial; Paid plans start at $399/month

Who is Best for Using Sendbird?

Developers & Startups: Integrate chat functionalities quickly without building from scratch.
Enterprises: Scale communication solutions to support large user bases with reliability.
E-commerce Platforms: Enhance customer support and engagement through real-time messaging.
Healthcare Providers: Facilitate secure patient-provider communications within applications.

Sendbird Key Features

Real-Time Chat API

Group & Direct Messaging

Push Notifications

AI-Powered Chatbots

Voice & Video Calls

Message Translation

Moderation Tools

Typing Indicators

Read Receipts

Offline Messaging Support

Is Sendbird Free?

Sendbird offers a free trial that allows developers to explore its features. Post-trial, the platform provides various paid plans to cater to different business needs.

Sendbird Pricing Plans

Starter Plan � Starting at $399/month: Up to 5,000 Monthly Active Users (MAU), basic chat functionalities, essential moderation tools, standard support.
Professional Plan � Starting at $599/month: Up to 100,000 MAU, advanced chat features, enhanced moderation and analytics, priority support.
Enterprise Plan � Custom Pricing: Tailored for large-scale applications, dedicated infrastructure, custom integrations and SLAs, 24/7 premium support.

Sendbird Pros & Cons

Pros

Scalable architecture for growing businesses

Comprehensive API and SDK support

Robust moderation and analytics tools

AI-driven chatbot integration

High reliability and uptime

Cons

Pricing may be high for small teams

Learning curve for advanced features

Limited customization in lower-tier plans

Additional costs for premium features

Support response times may vary

FAQs

Can Sendbird be integrated into existing applications?

Yes, Sendbird provides APIs and SDKs that allow seamless integration into existing web and mobile applications.

Does Sendbird support multimedia messaging?

Absolutely. Sendbird supports text, images, videos, and file sharing within its chat functionalities.

Is Sendbird compliant with data protection regulations?

Yes, Sendbird adheres to global data protection standards, including GDPR and HIPAA, ensuring secure communication.

Can I customize the chat interface?

Sendbird offers UI kits and customization options, allowing developers to tailor the chat interface to match their application's design.

Does Sendbird offer analytics and reporting?

Yes, the platform provides analytics tools to monitor user engagement, message delivery, and other key metrics.

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Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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