Ribbo AI is an advanced artificial intelligence chatbot maker. It is designed to automate customer support processes, particularly for small and medium-sized businesses (SMBs). This means businesses can create AI-powered chatbots to provide instant responses, boosting customer engagement.
By handling a major portion of customer inquiries, Ribbo AI frees up human agents to focus on more complex issues, improving overall customer satisfaction and reducing operational costs.
According to the makers of Ribbo AI, it uses data from your business’s documents, website content, and other information sources to create a chatbot. This AI customer support agent can handle customer inquiries. It can create a chatbot that copies the brand voice and uses the website content.
However, this isn’t all because we are sharing its features and AI capabilities in the following sections!
| RIBBO AI REVIEW SUMMARY | |
| Performance Score | A+ |
| Average Response Time | Within seconds |
| Quality of Generated Content | Highly accurate. It doesn’t share any negative information about your business. |
| AI-based Technology |
|
| User-Interface | User-Friendly |
| Pricing | The free version is available. Four paid plans cost $20, $50, $100, and $500 a month. |
| Promo Codes | Not Applicable |
Who is the best to use Ribbo AI?
Ribbo AI is designed for small and medium-sized businesses (SMBs) that want to improve their customer support operations. That’s because it helps provide support without increasing their staffing or costs.
We recommend Ribbo AI to the following industries.
- eCommerce Businesses: Ribbo AI can handle a high volume of customer inquiries related to orders, returns, and product information with seamless integration with shopping websites.
- Software and Technology Companies: Ribbo AI can provide automated support for technical issues and troubleshooting. This means your human agents don’t have to work around the clock to provide technical support.
- Customer Service-Oriented Businesses: It can improve customer satisfaction by offering 24/7 support and reducing wait times by providing instant answers.
- Businesses with a Global Customer Base: This AI customer support agent can communicate effectively with customers in multiple languages.
ReRoom AI Key Features
| Handles 40-70% of Customer Support Inquiries | 24/7 Automated Support | Easy Integration |
| Easy Handoff to Human Agents | Multilingual Support | Diverse Training Data |
Ribbo AI Pricing
There is a free version available providing instant answers, but the features are obviously limited. They also have four paid plans to cater to your different customer support needs. To help you make the right choice, we are sharing the pricing plans, along with the perks they offer.
Free Plan
- 30 message credits.
- Supports 1 chatbot app.
- Accommodates 1,000,000 characters of your data.
- Allows 5 MB file upload size.
Small Plan – $20/month
- 2,000 message credits per month.
- Supports up to 2 chatbot apps.
- Handles 2,000,000 characters of your data.
- Increases file upload size to 10 MB.
- Offers automated daily chatbot retraining.
- Allows access for 1 team member.
Medium Plan (Most Popular) – $50/month
- 5,000 message credits per month.
- Supports up to 5 chatbot apps.
- Handles 4,000,000 characters of your data.
- Increases file upload size to 30 MB.
- Offers automated chatbot retraining every 6 hours.
- Allows access for 3 team members.
- Provides access to the most powerful GPT-4 and Claude AI models.
Large Plan – $100/month
- 10,000 message credits per month.
- Supports up to 15 chatbot apps.
- Handles 6,000,000 characters of your data.
- Increases file upload size to 70 MB.
- Offers automated hourly chatbot retraining.
- Allows access for 5 team members.
- Access to the most powerful GPT-4 and Claude AI models.
Enterprise Plan – $500/month
- 40,000 message credits per month.
- Supports up to 50 chatbot apps.
- Handles 12,000,000 characters of your data.
- Increases file upload size to 100 MB.
- Offers automated hourly chatbot retraining.
- Allows access for 10 team members.
- Grants access to the most powerful GPT-4 and Claude AI models.
- Removes “Powered by Ribbo.ai” branding.
Ribbo AI Pros and Cons
Pros 👍
- Reduces workload for human operators
- 24/7 availability through an AI chatbot
- Customized to your brand
- Seamless integration
- Quick handoff to human agents
- Multilingual support to cater to a global audience
- Improves over time
Cons 👎
- May not be able to handle highly complex or nuanced inquiries
- Relies on quality training data
FAQ
Is It Safe to Use Ribbo AI?
Yes, this AI bot is completely safe. That’s because it doesn’t share the training data for any other purposes. In addition, it only shared the positive answers while answering the customer queries.
How Does Ribbo AI Produce Responses?
It uses large language models. You can choose between the GPT-3.5 and GPT-4 models. These models are responses for creating a response. It also uses machine learning algorithms to create live chat widget.
Can I cancel my subscription?
You can cancel your subscription at any time. You can do this from your account settings.
