Kommunicate is a conversational platform that combines AI chatbots, live chat, and integrations to automate customer interactions across web and mobile. Designed for businesses in support and sales, it enables teams to create no-code chatbots or integrate GPT-based bots to handle queries in real-time.
The platform also lets live agents take over conversations when needed, ensuring a smooth handoff. Kommunicate supports popular messaging channels like WhatsApp, Facebook Messenger, and Instagram, while providing robust analytics, FAQs, and lead routing capabilities�making it a true all-in-one customer messaging hub.
Kommunicate Review Summary Performance Score
A
Content/Output
Instant, Multi-Channel Conversations
Interface
Chat-First, Agent-Friendly
AI Technology
- GPT Integration
- NLP Bots
- Hybrid Live Chat
- Intent Recognition
Purpose of Tool
Automate and manage customer support and sales conversations
Compatibility
Web, iOS, Android; Supports WhatsApp, Messenger, Instagram
Pricing
Free plan + Paid plans from $40/month
Who is Best for Using Kommunicate?
- Customer Support Teams: Reduce ticket volume with instant AI replies.
- Sales Teams: Qualify leads directly from website or chat apps.
- Startups & SaaS Companies: Build product-led support with bots and live agents.
- Ecommerce Stores: Handle order questions and returns with automation.
- Agencies & Enterprises: Manage multi-client messaging from one unified platform.
AI Chatbot Builder (No Code)
GPT Bot Integration
Live Chat Handoff
WhatsApp & Messenger Integration
FAQ + Intent Recognition
Multi-Agent Dashboard
Real-Time User Data & Lead Capture
Chatbot Analytics & Reporting
Mobile SDK Support
Is Kommunicate Free?
Yes, Kommunicate offers a Free Plan with basic chatbot and live chat features�great for small teams or testing. Paid plans start at $40/month, unlocking more automation, integrations, and advanced analytics.
Kommunicate Pricing Plans
- Free Plan: 1 chatbot & 1 agent, web chat widget, limited FAQs & rules, 30-day data retention.
- Growth Plan � $40/month: Unlimited chatbot interactions, up to 10 team members, WhatsApp, Instagram, mobile SDKs, smart agent routing & integrations.
- Enterprise Plan � Custom Pricing: SLA-backed support, advanced automation & APIs, custom bot training, full-scale analytics + SSO.
Kommunicate Pros & Cons
Combines AI chatbots and live chat in one tool
Supports major channels like WhatsApp & Messenger
Fast, no-code chatbot creation for non-tech teams
Affordable growth plan for startups and SMBs
GPT & Dialogflow integrations for advanced use
Free tier is limited in scale and customization
Requires setup to integrate external APIs
Advanced analytics gated behind higher plans
No built-in ticketing (needs external helpdesk link)
Some UI elements feel more functional than polished
