Chatfuel AI is a well-known chatbot platform that helps automate business communication. It works on different social media platforms, such as WhatsApp, Facebook, and Instagram. It comes with a flow builder that helps automate the chats. This means that customers will get quick responses.
It allows the users to store the contacts and make customized fields. As a result, it becomes easier to categorize the contact. The best thing about Chatfuel AI is that it helps drive traffic to the chat automations, directly from the social media channels.
On top of everything, Chatfuel AI has built-in live chat available. This means your customers will get 24/7 customer support. It can be integrated with ChatGPT, Shopify, and Zapier for streamlined support. Last but not least, the businesses can design the re-engagement campaigns.
Chatfuel AI Review Summary
Performance Score
A+
Support Quality
Highly reliable customer support and marketing tasks
Interface
Highly intuitive interface
AI Technology
Natural Language Processing (NLP)
Purpose of Tool
Offer customer support to potential customers on social media, including Instagram, Facebook, and WhatsApp
Compatibility
Web-based Interface
Pricing
Four paid plans are available
Who is Using Chatfuel AI?
- Customer service teams: Chatbots can handle customer inquiries and resolve issues around the clock. It can also be programmed to answer frequently asked questions.
- Lead generation experts: It can capture leads by asking potential customers for their contact information. Also, it can schedule appointments with potential customers.
- Sales professionals: It can follow up with leads to remind them about their interest in a product or service. In addition, it can create re-engagement campaigns to close deals by guiding customers through the sales process.
- Marketing experts: It can be used to manage social media accounts, respond to comments, and promote products or services.
Flow builder for automation
Re-engagement campaigns
Support for social channels
Contacts data storage
Data conditioning
Automated replies
Built-in live chat
Keyword recognition
Templates
Integration with Shopify, ChatGPT, and Zapier
AI agents
Flow analytics
Is Chatfuel AI Free?
No, Chatfuel AI is not available for free. However, there are four paid pricing plans available: two for WhatsApp and two for Instagram and Facebook.
Facebook & Instagram
- Business � 1000 conversations for $19.99
- Enterprise � Starting from $300 and comes with a personal account manager
WhatsApp
- Business � 1000 conversations for $34.49
- Enterprise � Starting from $300 for customized features
Chatfuel AI Pros & Cons
Flow builder is easy to use.
Customized fields to store user data and information.
Install a chatbot on social media channels.
Support for marketing campaigns.
Built-in live chat to respond to customer queries.
Analytics to show the response performance.
It doesn�t allow duplication of chatbot flows across different social media channels.
