AiChat is an AI customer experience platform that allows businesses to deploy agentic AI chatbots powered by GPT-4 across web and messaging channels. It supports customer support, lead qualification, product recommendations, and multilingual assistance via a no-code builder.
Teams can create custom chat flows or let the GPT-4-powered AVA (AiChat Virtual Agent) take over conversational duties. With integrations for websites, Slack, CRM tools, and e-commerce platforms, AiChat transforms AI from a gimmick into a scalable, actionable asset for support, sales, and success teams.
Performance Score
A
Content/Output
Humanlike CX-driven Responses
Interface
Intuitive Dashboard
AI Technology
- GPT-4- Retrieval-Augmented Generation (RAG)
- NLP
- Intent Recognition
Purpose of Tool
Build, deploy, and scale GPT-powered AI chatbots for customer service and sales
Compatibility
Web-Based SaaS + API Integrations
Pricing
Paid plans from $39/month
Who is Best for Using AiChat?
- Solopreneurs: They are using it to automate website chats, qualify leads, and reduce manual email overload without hiring extra help.
- Startup Teams: They are using it to centralize support, sync with CRMs, and scale without inflating headcount.
- Ecommerce Brands: They are using it to drive upsells, handle FAQs, and offer multilingual support through AVA's intelligent product recall.
- CX Leaders: They are using it to unify agent handoffs, optimize workflows, and monitor customer journeys across live chat and AI.
- SaaS Businesses: They are using it to handle tier-1 support 24/7 with smart routing, fallback flows, and integration into helpdesk systems.
GPT-4 Powered AVA Agent
AI-Powered Product Recommendations
No-Code Chatbot Builder
Live Chat Handoff + CRM Sync
Multilingual Language Support
Slack and Helpdesk Integrations
REST API for Developers
Personalization via Customer Profiles
Document Uploads for RAG-based Memory
Conversation Analytics + Success Manager (Enterprise)
Is AiChat Free?
AiChat is not free, but it offers flexible pricing for individuals, teams, and enterprises. Here's the breakdown:
AiChat Pricing Plans
- Solo Plan � $39/month (billed yearly): 1 Agent seat, 200 Conversation Credits, 1 Website Widget, 50 crawled webpages, 10 document uploads, 100 product listings, AVA AI Agent, Live chat and personalization.
- Team Plan � $149/month (billed yearly): 3 Agent seats, 800 Conversation Credits, 250 crawled webpages, 50 document uploads, 1,000 product listings, REST API + Multilingual Support, Custom branding and routing logic.
- Enterprise Plan � Custom Pricing: From 20,000 Conversation Credits, Unlimited product catalog, SSO, advanced permissions, Custom integrations, Dedicated success manager, Priority support.
AiChat Pros & Cons
Fast setup with no-code builder
GPT-4 AVA agent is highly responsive
Multilingual support for global teams
Enterprise-ready API and SSO
Supports live agent handoffs
No free plan or trial period
Conversation credits can run out fast
Limited seats on lower plans
Requires external CRM for full workflows
Pricing can scale quickly for larger teams
FAQs
