Zoho Cliq is an AI-powered business communication and collaboration platform built for teams and organizations of all sizes. It combines real-time messaging, file sharing, video conferencing, and automation into a single interface that keeps conversations organized and work flowing smoothly. With integrations across the Zoho Suite and third-party tools like Google Drive, Trello, and Zapier, Cliq acts as a central command hub for team operations. The AI SmartChat assistant helps users with reminders, data lookups, and scheduling, while bots and slash commands streamline repetitive tasks. It’s accessible via web, mobile apps, and browser extensions, making team communication seamless anytime, anywhere.
| Zoho Cliq Review Summary | |
| Performance Score | A |
| Content/Output Quality | Real-Time & Collaborative |
| Interface | Organized, Multi-Channel Chat UI |
| AI Technology |
|
| Purpose of Tool | Enhance team communication and automate workflows |
| Compatibility | WebApp, iOS, Android, Desktop App, Browser Extension |
| Pricing | Free + Paid plans from $1/user/month |
Who is Best for Using Zoho Cliq?
- Remote Teams: Stay connected and synced across time zones with real-time chat and video.
- Startups & SMEs: Use affordable AI-powered tools to scale communications and daily ops.
- Tech Teams: Collaborate, debug, and manage tasks with command center workflows and integrations.
- Customer Support Units: Centralize chat, documents, and workflows in one place for quick response.
- Project Managers: Track conversations, pin updates, and automate team notifications efficiently.
Zoho Cliq Key Features
| AI-Powered SmartChat Assistant | Team Channels & Threads | Video & Audio Calling |
| Workflow Automation | Custom Bots & Commands | File Sharing & Cloud Storage |
| Message Scheduling & Reminders | Third-Party App Integrations | Admin Controls & Permissions |
Is Zoho Cliq Free?
Yes, Zoho Cliq offers a generous Free Plan for small teams, with additional premium features under its paid tiers.
Zoho Cliq Pricing Plans
- Free Plan:
- Unlimited users
- 100 GB file storage
- 10K messages searchable
- 1-to-1 video calls
- 100 app integrations
- Basic admin controls
- Unlimited Plan – $1/user/month:
- Unlimited message history
- Group video and audio calls
- Advanced bots and commands
- Full workflow automation
- Role-based access controls
- Admin dashboard & analytics
- Priority support
Zoho Cliq Pros & Cons
Pros
- Extremely affordable, even at paid tiers
- SmartChat assistant enhances everyday productivity
- Tight integration with Zoho and external apps
- Versatile access (mobile, web, desktop, extension)
- Workflow automation inside conversations
Cons
- Limited file storage on the free tier
- Interface may feel busy for new users
- Lacks some integrations found in competitors like Slack
- Best used within Zoho ecosystem for full potential
- Custom bot setup requires some technical familiarity
FAQs
Can I use Zoho Cliq without using other Zoho apps?
Yes, you can use Cliq as a standalone chat and collaboration tool, even without other Zoho products.
Does Zoho Cliq offer video conferencing?
Yes, the platform supports both 1:1 and group video/audio calls depending on your plan.
Is Zoho Cliq secure for enterprise use?
Absolutely. It offers role-based access, encryption, and admin controls for secure communication.
