Zen call is an innovative AI-powered solution that automates call handling, streamlines workflows, and enhances customer experience. This tool aims to provide businesses with a seamless customer experience. With automation, you can feature custom responses and links.
Various features of this tool enhance customers' insights with an AI-powered phone number. Moreover, the multilingual feature uses AI to attend and redirect calls to improve customer service and response times. It integrates into CRM systems using cutting-edge technologies, such as voice recognition technology.
Performance Score
A
AI Customer Quality
Good
Interface
User-Friendly Interface
AI Technology
- Natural Language Processing (NLP)
- Machine Learning (ML)
- Voice Recognition
- Deep Learning
Purpose of Tool
The purpose of this tool is to improve customer service experience.
Compatibility
Web Browsers
Pricing
Paid plan with a free trial
Who is best for using Zen call?
- Small Businesses: Businesses can use it to streamline call management without the need for extensive IT infrastructure.
- Startups: Startups can use this tool to focus on core business development while ensuring efficient customer service from the start.
- Freelancers: Zen call AI can be used by freelancers to maintain a professional presence with a dedicated business phone number.
- Enterprises: Enterprises use this tool to improve existing customer service infrastructure with AI-powered features and data insights.
AI-powered Answering
Call Transcription and Summary
Call Redirection
Multilingual Support
CRM Integration
Dedicated Onboarding Support
Is Zen call Free?
No, it is a paid tool with a 7-day free trial. The details of these plans are as follows
Standard Plan (USD 19.99/month)
- 100 minutes/month, then USD 0.09/min
- Unused minutes roll over to the next month
- Billed by the second of connected calls
- AI Phone Number
- Unlimited prompt testing
- New call notifications and live view of calls
- Unlimited warm transfer numbers
- Unlimited text-reply URLs for callers
Zencall Pros and Cons
With the use of this tool, the customer service experience can be enhanced.
You can enhance your efficiency and save costs with this tool.
It provides valuable data insights, such as summaries and call recordings.
The customization opportunities are limited and cannot replace receptionist tasks.
It requires technical expertise to integrate into CRM systems.
