Userpilot is a user onboarding and in-app product experience platform that allows businesses to create personalized, interactive onboarding flows. Designed specifically for SaaS companies, it helps product teams engage users, drive product adoption, and improve customer retention without writing a single line of code. Userpilot enables businesses to create customized tooltips, in-app walkthroughs, surveys, and product tours that guide users through key features and actions. The platform helps businesses understand user behavior, optimize onboarding experiences, and provide ongoing support. By offering an intuitive, no-code solution, Userpilot allows teams to easily build interactive experiences that guide users, making the product adoption process smoother and more effective.
| Userpilot Review Summary | |
| Performance Score | A |
| Content/Output Quality | Highly Engaging and Interactive |
| Interface | User-Friendly, Intuitive |
| AI Technology |
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| Purpose of Tool | Enhance user onboarding and product experience |
| Compatibility | Web-Based |
| Pricing | Free + Paid Plans, starting from $249/month |
Who is Best for Using Userpilot?
- Product Managers: Product managers use Userpilot to design and implement seamless user onboarding and product tours that improve user adoption.
- Growth Teams: Growth teams use Userpilot to increase user retention by creating engaging in-app experiences and personalized guides.
- SaaS Companies: SaaS companies use Userpilot to drive product adoption and ensure customers understand the features they need to succeed.
- Marketing Teams: Marketing teams leverage Userpilot to build targeted in-app experiences and gather feedback on user satisfaction.
- Customer Success Teams: Customer success teams use Userpilot to enhance customer onboarding and provide ongoing product guidance and support.
Userpilot Key Features
| No-Code Onboarding Flow Creation | Interactive Product Tours and Walkthroughs | In-App Tooltips and Surveys |
| Real-Time User Behavior Analytics | Customizable User Segmentation | Feature Adoption Tracking |
| Personalized Product Experiences | Multilingual Support | Seamless Integrations with Other Tools |
Is Userpilot Free?
Userpilot offers a free trial with basic features to test the platform. For more advanced features such as custom onboarding flows, in-depth analytics, and integrations, the following paid plans are available:
Userpilot Pricing Plans
- Starter Plan – $249/month: Access to basic onboarding and in-app product experience tools, customizable product tours and guides, basic user segmentation and analytics, email support.
- Professional Plan – $499/month: All Starter Plan features, advanced user segmentation and targeting, detailed behavioral analytics and reporting, full integrations with third-party tools.
- Enterprise Plan – Custom Pricing: All Professional Plan features, custom integrations and dedicated support, advanced customization options, enterprise-level security and reporting.
Userpilot Pros & Cons
Pros
- No-code platform for easy personalized onboarding
- Advanced analytics and reporting tools
- Highly customizable in-app experiences
- Seamless integration with popular SaaS tools
- Effective user behavior tracking for improved onboarding
Cons
- Free plan has limited features
- Premium plans can be expensive for small businesses
- Some advanced features have a steep learning curve
FAQs
How do I create onboarding flows with Userpilot?
Userpilot allows you to create onboarding flows using a simple drag-and-drop editor, no coding required. Just choose elements and customize them.
Can Userpilot integrate with my existing tools?
Yes, Userpilot seamlessly integrates with a wide range of popular tools like CRMs, email marketing platforms, and analytics software.
Does Userpilot support multilingual onboarding?
Yes, Userpilot offers multilingual support, allowing you to create onboarding experiences in multiple languages for a global user base.
