TrueLark is an AI-powered communication and scheduling platform designed to automate customer service, appointment booking, and lead management for service-based industries. Through omnichannel automation�including SMS, chat, and voice�TrueLark helps businesses fill schedules, convert more leads, and enhance operational efficiency.
It offers deep configurability to match each business's policies and workflows while providing transformative insights through real-time analytics.
Performance Score
A+
Content/Output Quality
Personalized, Consistent Automation
Interface
Professional, Multi-Channel Dashboard
AI Technology
- Goal-Oriented Dialogues (MIDGO AI)
- Smart Scheduling
- Lead Conversion Automation
Purpose of Tool
Automate customer communication, boost scheduling, and maximize business efficiency
Compatibility
Web-Based Platform
Pricing
Custom Pricing Based on Business Size and Needs
Who is Best for Using TrueLark?
- Dental Clinics: Automate patient scheduling, FAQs, and lead follow-ups with HIPAA compliance.
- Beauty and Wellness Studios: Boost booking rates and upsell services with AI-driven client conversations.
- Fitness Centers and Gyms: Engage new leads immediately and schedule classes and consultations effortlessly.
- Franchise Chains: Ensure brand-wide communication consistency across multiple locations.
- Customer Service Teams: Reduce manual tasks and free up staff to focus on high-value customer interactions.
AI Scheduling via Text, Chat, and Voice
24/7 Lead Engagement and Appointment Booking
Mixed Initiative Dialogues for Dynamic Conversations
Omnichannel Communications (Inbound and Outbound)
Real-Time Insights on Scheduling and Marketing
Highly Configurable to Business Policies and Workflows
HIPAA-Compliant for Healthcare Applications
Workflow Tool Integrations via API
White-Glove Onboarding and Optimization Support
Analytics to Measure Campaign, Booking, and Lead Outcomes
Is TrueLark Free?
No, TrueLark is a premium solution with custom pricing tailored to the business size, industry, and feature requirements.
Pricing varies based on the number of locations, usage volume, and specific configurations needed.
Interested businesses can book a demo to receive a custom quote.
TrueLark Pros & Cons
Automates both customer service and scheduling seamlessly
Highly configurable to industry-specific needs
HIPAA-compliant for healthcare practices
Excellent lead engagement and conversion optimization
Deep business insights with actionable reporting
No publicly listed pricing (demo required)
Best suited for businesses ready for operational automation
Requires some setup for maximum customization
Primarily targets service industries, limited for product-based companies
Relies on ongoing system monitoring for optimal performance
