Timely is an AI-driven internal communication tool designed to streamline alerts, updates, and collaboration between employees and managers. Built for small to medium-sized organizations, it enables businesses to send instant SMS alerts, push announcements, and manage team access from a central dashboard.
It simplifies communication by separating user roles (manager vs. employee), which ensures proper oversight while keeping everyone aligned. Whether it’s sending shift changes, company-wide alerts, or team-specific announcements, Timely cuts through the noise and delivers messages where they’re needed most. With integrated support and real-time capabilities, it’s an ideal solution for teams prioritizing clarity, safety, and fast coordination.
| Timely Review Summary | |
| Performance Score | A |
| Content/Output Quality | Real-Time, Actionable |
| Interface | User-Friendly & Role-Based |
| AI Technology |
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| Purpose of Tool | Streamline team-wide communication via alerts, SMS, and announcements |
| Compatibility |
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| Pricing | Paid Plans from $39/month; Custom Enterprise plans available |
Who is Best for Using Timely?
● Operations managers: Coordinate shift alerts, emergency updates, and company-wide messages for streamlined communication across departments.
● HR teams: Use Timely to keep staff informed with real-time announcements, minimizing delays in updates or compliance tasks.
● Field service companies: Rely on Timely’s SMS alerts to quickly notify technicians and on-ground employees about schedule or route changes.
● SMB owners: Improve accountability by giving managers and team leads direct access to alert and notify their staff instantly.
Timely Key Features
| Manager + Employee Role Access | SMS Alerting System | Announcement Notifications |
| Chat Support | Scalable User Accounts | Custom Enterprise Options |
| Email Support (Professional+) | Real-Time Communication Dashboard | Team Access Control |
Is Timely Free?
Timely does not currently offer a free plan, but it provides flexible monthly pricing for different team sizes.
- Starter Plan – $39/month
- 15 user accounts
- Manager + Employee access
- Chat support
- SMS alerting
- Announcement notifications
- Professional Plan – $99/month
- 50 user accounts
- All Starter features
- Email support
- Enhanced scalability
- Enterprise Plan – Custom pricing
- For organizations with more than 50 employees
- Full customization available
- Contact required for pricing
Timely Pros and Cons
Pros
- Simple pricing structure for growing teams
- Role-based access control for better management
- SMS and announcement tools are instant and reliable
- Easy to onboard and set up
- Responsive chat and email support
Cons
- No free trial or free plan available
- Limited advanced analytics or integrations
- Designed more for alerts than collaboration
- No mobile app currently released
- Feature access scales only with higher plans
FAQs
Can Timely send alerts to both managers and employees?
Yes, it supports role-based alerts so both employee-level and manager-specific notifications can be targeted appropriately.
Does Timely support SMS and in-app announcements?
Absolutely. Timely is built to deliver real-time alerts via SMS and dashboard-based announcements for rapid team updates.
What if my company has over 50 employees?
You’ll need to contact Timely for a customized Enterprise plan with expanded account access and dedicated support.
