TheySaid is an AI-powered platform that helps businesses collect, analyze, and gain insights from customer feedback. By using advanced natural language processing (NLP) and sentiment analysis, TheySaid processes surveys, reviews, and other forms of customer input to identify trends, measure satisfaction, and uncover areas for improvement. The platform provides businesses with detailed reports and real-time insights that allow for quick decision-making and action. Whether you're in retail, services, or technology, TheySaid helps businesses enhance their customer experience, improve products, and foster long-term customer loyalty by turning feedback into actionable strategies.
Performance Score
A+
Content/Output
AI-Powered Customer Feedback Analysis and Insights
Interface
Simple, Interactive, and Insightful
AI Technology
- Natural Language Processing
- Sentiment Analysis
- Data Mining
Purpose of Tool
Collect and analyze customer feedback to enhance experiences
Compatibility
Web-Based Platform
Pricing
Free + Paid plans starting at $29/month
Who is Best for Using TheySaid?
- Customer Experience Managers: Monitor satisfaction and improve service quality with feedback insights.
- Marketers: Refine campaigns using real-time sentiment and feedback analysis.
- Product Managers: Prioritize features based on customer reviews and feedback.
- Small to Medium Businesses: Collect insights quickly to guide business growth strategies.
- Enterprises: Analyze feedback at scale across teams and channels.
Sentiment Analysis
Real-Time Feedback Insights
Customizable Surveys
CRM Integration
Trend Reporting Tools
Multi-Language Support
Visual Dashboards
Automated Alerts
Survey Distribution Tools
Is TheySaid Free?
TheySaid offers both a free plan and paid subscriptions with enhanced features and higher levels of support.
TheySaid Pricing Plans
- Free Plan: Basic survey and feedback tools with limited analysis features.
- Starter Plan � $29/month: Access to advanced feedback tools and CRM integrations.
- Professional Plan � $79/month: Includes predictive analytics, unlimited responses, and priority support.
TheySaid Pros & Cons
AI sentiment analysis reveals customer emotions and needs
Real-time insights for quick action on feedback
Integrates with CRM and support tools
Multi-language support for global feedback collection
User-friendly design for fast survey creation
Free plan is limited in features and responses
Costs may not suit small businesses
Advanced tools need time to learn
Some integrations need technical configuration
