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TheySaid

(4.7)

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FreePaid Plans - from $29

Platform:

Web

Best for:

Customer Feedback and Survey

Free Trial:

Not Available

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AIChief Verdict
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AIChief Rating

(4.7)

Visit TheySaid

AIChief’s review of TheySaid reveals a powerful AI-powered customer feedback and survey tool designed to help businesses understand their customers better. The platform stands out with its ability to analyze vast amounts of customer feedback and extract actionable insights in real-time. Whether you're gathering feedback through surveys, reviews, or direct customer interactions, TheySaid leverages AI to identify trends, measure sentiment, and provide in-depth analysis. What impressed us most about TheySaid was its ability to handle large volumes of data while delivering precise, easy-to-understand insights that drive business growth. It's a perfect solution for businesses looking to optimize their customer experience and improve their products or services.

Features

(4.5)

Accessibility

(4.6)

Compatibility

(4.7)

User Friendliness

(4.8)

Updated October 21, 2025

TheySaid is an AI-powered platform that helps businesses collect, analyze, and gain insights from customer feedback. By using advanced natural language processing (NLP) and sentiment analysis, TheySaid processes surveys, reviews, and other forms of customer input to identify trends, measure satisfaction, and uncover areas for improvement. The platform provides businesses with detailed reports and real-time insights that allow for quick decision-making and action. Whether you're in retail, services, or technology, TheySaid helps businesses enhance their customer experience, improve products, and foster long-term customer loyalty by turning feedback into actionable strategies.

TheySaid Review Summary
Performance Score
A+
Content/Output
AI-Powered Customer Feedback Analysis and Insights
Interface
Simple, Interactive, and Insightful
AI Technology
  • Natural Language Processing
  • Sentiment Analysis
  • Data Mining
Purpose of Tool
Collect and analyze customer feedback to enhance experiences
Compatibility
Web-Based Platform
Pricing
Free + Paid plans starting at $29/month

Who is Best for Using TheySaid?

  • Customer Experience Managers: Monitor satisfaction and improve service quality with feedback insights.
  • Marketers: Refine campaigns using real-time sentiment and feedback analysis.
  • Product Managers: Prioritize features based on customer reviews and feedback.
  • Small to Medium Businesses: Collect insights quickly to guide business growth strategies.
  • Enterprises: Analyze feedback at scale across teams and channels.
TheySaid Key Features
Sentiment Analysis
Real-Time Feedback Insights
Customizable Surveys
CRM Integration
Trend Reporting Tools
Multi-Language Support
Visual Dashboards
Automated Alerts
Survey Distribution Tools

Is TheySaid Free?

TheySaid offers both a free plan and paid subscriptions with enhanced features and higher levels of support.

TheySaid Pricing Plans

  • Free Plan: Basic survey and feedback tools with limited analysis features.
  • Starter Plan � $29/month: Access to advanced feedback tools and CRM integrations.
  • Professional Plan � $79/month: Includes predictive analytics, unlimited responses, and priority support.

TheySaid Pros & Cons

Pros
AI sentiment analysis reveals customer emotions and needs
Real-time insights for quick action on feedback
Integrates with CRM and support tools
Multi-language support for global feedback collection
User-friendly design for fast survey creation
Cons
Free plan is limited in features and responses
Costs may not suit small businesses
Advanced tools need time to learn
Some integrations need technical configuration

FAQs

How does TheySaid analyze customer feedback?

TheySaid uses AI and natural language processing to analyze customer feedback, identifying trends, sentiment, and actionable insights from surveys and reviews.

Can I create my own surveys using TheySaid?

Yes, TheySaid allows users to create fully customizable surveys that capture specific customer insights for your business needs.

Does TheySaid offer multi-language support?

Yes, TheySaid supports multiple languages, enabling businesses to gather and analyze feedback from a global customer base.

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