TheySaid is an AI-powered platform that helps businesses collect, analyze, and gain insights from customer feedback. By using advanced natural language processing (NLP) and sentiment analysis, TheySaid processes surveys, reviews, and other forms of customer input to identify trends, measure satisfaction, and uncover areas for improvement. The platform provides businesses with detailed reports and real-time insights that allow for quick decision-making and action. Whether you’re in retail, services, or technology, TheySaid helps businesses enhance their customer experience, improve products, and foster long-term customer loyalty by turning feedback into actionable strategies.
| TheySaid Review Summary | |
| Performance Score | A+ |
| Content/Output | AI-Powered Customer Feedback Analysis and Insights |
| Interface | Simple, Interactive, and Insightful |
| AI Technology |
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| Purpose of Tool | Collect and analyze customer feedback to enhance experiences |
| Compatibility | Web-Based Platform |
| Pricing | Free + Paid plans starting at $29/month |
Who is Best for Using TheySaid?
- Customer Experience Managers: Monitor satisfaction and improve service quality with feedback insights.
- Marketers: Refine campaigns using real-time sentiment and feedback analysis.
- Product Managers: Prioritize features based on customer reviews and feedback.
- Small to Medium Businesses: Collect insights quickly to guide business growth strategies.
- Enterprises: Analyze feedback at scale across teams and channels.
TheySaid Key Features
| Sentiment Analysis | Real-Time Feedback Insights | Customizable Surveys |
| CRM Integration | Trend Reporting Tools | Multi-Language Support |
| Visual Dashboards | Automated Alerts | Survey Distribution Tools |
Is TheySaid Free?
TheySaid offers both a free plan and paid subscriptions with enhanced features and higher levels of support.
TheySaid Pricing Plans
- Free Plan: Basic survey and feedback tools with limited analysis features.
- Starter Plan – $29/month: Access to advanced feedback tools and CRM integrations.
- Professional Plan – $79/month: Includes predictive analytics, unlimited responses, and priority support.
TheySaid Pros & Cons
Pros
- AI sentiment analysis reveals customer emotions and needs
- Real-time insights for quick action on feedback
- Integrates with CRM and support tools
- Multi-language support for global feedback collection
- User-friendly design for fast survey creation
Cons
- Free plan is limited in features and responses
- Costs may not suit small businesses
- Advanced tools need time to learn
- Some integrations need technical configuration
FAQs
How does TheySaid analyze customer feedback?
TheySaid uses AI and natural language processing to analyze customer feedback, identifying trends, sentiment, and actionable insights from surveys and reviews.
Can I create my own surveys using TheySaid?
Yes, TheySaid allows users to create fully customizable surveys that capture specific customer insights for your business needs.
Does TheySaid offer multi-language support?
Yes, TheySaid supports multiple languages, enabling businesses to gather and analyze feedback from a global customer base.
