TekstAI is an AI tool for front and back-office automation. It can understand the business context to offer relevant recommendations. In addition, it can automate the business processes. It allows the users to manage the team inboxes for better communication. In addition, there are case and complaint management features, so it�s easier to track and resolve the issues.�
The best thing is the SLA management, which makes it easier to monitor the SLAS. In addition, you can streamline the order intake process and manage responses. Lastly, it provides data-driven insights about business processes to help make decisions.
Performance Score
A+
Automation Quality
On-time and seamless automation
Interface
Intuitive
AI Technology
- Natural language processing
- Machine learning algorithms
Purpose of Tool
Automate the front and back-office operations and provide actionable insights
Compatibility
Web-based interface
Pricing
Book a call
Who is Using TekstAI?
- Customer Service Teams: They can automate routine tasks like answering FAQs, providing product information, and resolving simple issues.�
- Sales Teams: They can automate lead qualification, follow-up, and proposal generation, improving sales efficiency.�
- Operations Teams: They can streamline order processing, inventory management, and other back-office tasks.�
- IT Support Teams: They can automate IT support tasks, such as password resets and troubleshooting. It helps in reducing response times.�
- Human Resources Teams: They can automate tasks like onboarding, offboarding, and employee inquiries. It helps in improving HR efficiency.
Shared inbox management
Response management
Complaint & case management
Objective insights
SLA management
Business reports
Order intake
Automatic information dispersion
Is TekstAI Free?
No, this is not a free platform, but they haven�t provided their pricing information on the website. Instead, you can book a call from the website to get a custom price quote according to your business needs.
TekstAI Pros & Cons
Automate tedious and manual office operations.
Constantly incorporate more feedback and data.
Optimize and automate critical business workflows.
Process business complaint cases quickly.
Manage the team inboxes for better communication.
Pricing information isn�t available publicly.
