SurveySparrow is a powerful survey tool designed to help businesses create surveys that are visually appealing and highly engaging. The platform provides an easy-to-use interface that allows users to create surveys with various question types, including multiple-choice, ratings, text inputs, and more. SurveySparrow goes beyond traditional survey forms by offering a conversational survey format, increasing response rates and improving engagement. It offers powerful reporting and analytics tools, enabling businesses to gain actionable insights from the collected data. With integration options for a variety of CRM and marketing tools, SurveySparrow is ideal for customer satisfaction surveys, employee feedback, and market research.
SurveySparrow Review Summary Performance Score
A+
Content/Output Quality
Highly Engaging, Insightful Data
Interface
Clean, Easy to Use, Highly Customizable
AI Technology
- Data Analytics
- Automation
- Conversational Surveys
Purpose of Tool
Create and analyze surveys for business insights
Compatibility
Web-Based, Mobile-Friendly
Pricing
Free + Paid plans starting from $19/month
Who is Best for Using SurveySparrow?
- Businesses: Great for businesses looking to collect customer feedback, conduct market research, and improve user experience.
- Marketing Teams: Ideal for collecting customer satisfaction surveys, Net Promoter Scores (NPS), and other marketing feedback.
- Human Resources: Used by HR departments to gauge employee engagement, conduct performance reviews, and collect feedback on workplace culture.
- Customer Support Teams: For understanding customer pain points and tracking customer satisfaction through post-interaction surveys.
- Agencies: Useful for agencies needing to create branded surveys for clients and easily analyze the data gathered.
SurveySparrow Key Features Conversational Surveys
Multi-Channel Distribution (Web, Email, SMS)
Advanced Reporting & Analytics
Multi-Language Support
Integration with Tools like Slack, Mailchimp, HubSpot, and more
Survey Templates for Various Use Cases
Custom Branding Options
Automated Workflows
AI-Powered Insights and Predictions
Is SurveySparrow Free?
SurveySparrow offers a free plan with basic features, ideal for businesses just starting to collect feedback. For those looking to unlock advanced features like unlimited responses, custom branding, and detailed reporting, paid plans are available.
SurveySparrow Pricing Plans
- Free Plan: Basic survey creation features, Up to 10 questions per survey, 100 responses per month, Basic reporting and analytics.
- Starter Plan � $19/month: Up to 3 users, Unlimited surveys and questions, 400 responses per month, Custom branding and reporting tools, Email and SMS distribution options.
- Premium Plan � $49/month: Up to 5 users, Unlimited responses, Advanced reporting features, 1,000 responses per month, Custom integrations and API access, Priority support.
- Enterprise Plan � Custom Pricing: Tailored for large teams and enterprises, Unlimited users and responses, Advanced analytics and reporting, Dedicated account manager and custom integrations, White-labeling options, 24/7 customer support.
SurveySparrow Pros & Cons
Conversational survey format improves engagement and completion rates
Customizable and branded surveys enhance user experience
Offers detailed reporting and actionable insights for data-driven decisions
Integrates seamlessly with popular tools like HubSpot, Slack, and Zapier
Some advanced features require higher-tier plans
Pricing for enterprise solutions is not publicly available and requires contact for custom quotes
Limited responses on the free plan, which may not be sufficient for high-traffic users
