Supermoon is an innovative AI tool designed to streamline communication and improve customer support. It provides a unified platform for team chat, email management, and support processes. To get started, users create a space within the platform and seamlessly integrate platforms like Shopify, Messenger, WhatsApp, Instagram, and Google.
The key features of Supermoon include a shared inbox, AI smart replies, message summaries, sentiment detection, and smart forms for customer support. Supermoon enhances team collaboration by ensuring personalized and consistent communication. It ensures grammatically correct messages across all channels. This capability makes it ideal for businesses looking to improve operations and customer service efficiency.
Performance Score
A+
Service Quality
Excellent
Interface
User-centric interface
AI Technology
Purpose of Tool
To improve customer support for businesses using advanced AI
Compatibility
- Shopify
- WhatsApp
- Instagram
- Messenger
- Gmail inbox
- Outlook inbox
Pricing
Offer premium plans starting from $19/month
Who is best for using Supermoon?
- Customer Support Teams: Use Supermoon to manage customer interactions and streamline communication across multiple platforms.
- Business Owners: To optimize customer service, enhance collaboration, and improve operational efficiency.
- Marketing Teams: These are used to monitor customer sentiment and improve messaging consistency across multiple channels.
- IT Managers: Integrate Supermoon with platforms like Shopify, WhatsApp, and Google to enhance workflow automation.
- E-commerce Stores: To manage customer support on various channels and maintain smooth, responsive communication.
Shared Inbox
Smart AI Replies
Team Chat
Message Summaries
Sentiment Detection
Multi-Channel Integration
Task Management
Smart Forms
Is Supermoon Free?
Unfortunately, Supermoon does not offer any free version of its services, but it provides a free trial for users to experience the platform. After the trial, users can choose from one of the premium plans based on their needs.
Here are the details of each pricing plan.
- Starter Plan priced at $19 /moοΏ½
- Growth Plan will cost $49 /mo
- Pro Plan available at $99 /mo
- Ultra Plan starting from $299 /mo
Supermoon Pros and Cons
Organizes team chats and inboxes efficiently.
Integrates with popular platforms like Shopify, WhatsApp, and Google.
AI replies for enhanced customer support and task management.
Streamlines communication across channels for better efficiency.
No free plan is available for use.
Pricing may be high for smaller businesses.
Heavily dependent on AI for responses.
