Supermoon Review – Cost, Use Cases & Alternatives [2025]

Name: Supermoon
Price: 19 USD
Rating: 4.7 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.7)

Visit Supermoon

The AIChief team reviewed Supermoon and found it to be a great tool for simplifying customer support. With advanced AI features, it boosts efficiency and team collaboration along with high-quality responses. However, Supermoon lacks a free plan and relies heavily on AI. The AI training is reliable and makes it a strong choice for businesses looking to optimize communication.

Features

(4.6)

Accessibility

(4.7)

Compatibility

(4.6)

User Friendliness

(4.7)

Updated October 14, 2025

Supermoon is an innovative AI tool designed to streamline communication and improve customer support. It provides a unified platform for team chat, email management, and support processes. To get started, users create a space within the platform and seamlessly integrate platforms like Shopify, Messenger, WhatsApp, Instagram, and Google.

The key features of Supermoon include a shared inbox, AI smart replies, message summaries, sentiment detection, and smart forms for customer support. Supermoon enhances team collaboration by ensuring personalized and consistent communication. It ensures grammatically correct messages across all channels. This capability makes it ideal for businesses looking to improve operations and customer service efficiency.

Supermoon Review Summary

Performance Score

A+

Service Quality

Excellent

Interface

User-centric interface

AI Technology

NLP
Machine Learning

Purpose of Tool

To improve customer support for businesses using advanced AI

Compatibility

Shopify
WhatsApp
Instagram
Messenger
Gmail inbox
Outlook inbox

Pricing

Offer premium plans starting from $19/month

Who is best for using Supermoon?

Customer Support Teams: Use Supermoon to manage customer interactions and streamline communication across multiple platforms.
Business Owners: To optimize customer service, enhance collaboration, and improve operational efficiency.
Marketing Teams: These are used to monitor customer sentiment and improve messaging consistency across multiple channels.
IT Managers: Integrate Supermoon with platforms like Shopify, WhatsApp, and Google to enhance workflow automation.
E-commerce Stores: To manage customer support on various channels and maintain smooth, responsive communication.

Supermoon Key Features

Shared Inbox

Smart AI Replies

Team Chat

Message Summaries

Sentiment Detection

Multi-Channel Integration

Task Management

Smart Forms

Is Supermoon Free?

Unfortunately, Supermoon does not offer any free version of its services, but it provides a free trial for users to experience the platform. After the trial, users can choose from one of the premium plans based on their needs.

Here are the details of each pricing plan.

Starter Plan priced at $19 /mo�
Growth Plan will cost $49 /mo
Pro Plan available at $99 /mo
Ultra Plan starting from $299 /mo

Supermoon Pros and Cons

Pros

Organizes team chats and inboxes efficiently.

Integrates with popular platforms like Shopify, WhatsApp, and Google.

AI replies for enhanced customer support and task management.

Streamlines communication across channels for better efficiency.

Cons

No free plan is available for use.

Pricing may be high for smaller businesses.

Heavily dependent on AI for responses.

FAQs

What is included in an AI Reply?

AI Replies include drafted emails, social media posts, rephrasing/expanding MoonChat auto-answers, and Smart Contact Form suggestions.

Will unused AI Replies carry over to the next cycle?

No, AI Reply usage resets at the start of each billing cycle based on your plan.

Can I buy more AI Reply Credits?

Yes, you can buy the extra credits. They are available for $10 per 100 AI Replies.

Promote Supermoon

Copy To Clipboard

Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

View All Posts

Featured AI Tools

LockedIn AI

(4.8)

Free

AI Business Tools

Unlock interview success with LockedIn AI: real‑time feedback, coding support, resume optimization, and stealthy desktop app. Learn pros, pricing, and FAQs.

Web

Mobile

Extension

BrainHost AI

(4.5)

Paid Plans From $8

AI Business Tools

Read our 2025 BrainHost, a fast, scalable VPS platform with KVM, NVMe, BGP, and one-click controls. Features, pricing, pros & cons for developers, AI, and gaming.

Ollie: jobtrees AI

(4.5)

Free

AI Business Tools

Review of Ollie: Your expert career guide, a free AI-powered career assistant that helps you find job matches, tailor resumes, and guide your job search.