Stateset is an AI-powered operations platform that helps DTC brands automate and unify their commerce backend using autonomous agents. Instead of juggling multiple tools and dashboards, users operate from a single, unified interface where AI workflows manage everything from fulfillment to customer service.
The system integrates deeply with platforms like Shopify, ERPs, CRMs, and 3PLs. It’s designed to remove repetitive tasks and improve operational efficiency across the board. Whether it’s processing returns, syncing inventory, or auto-resolving support tickets, Stateset adapts to your infrastructure and scales as you grow. It’s built for teams that want to move fast without operational bottlenecks.
| Stateset Review Summary | |
| Performance Score | A+ |
| Assistant Quality | AI agents handle complex workflows autonomously |
| Interface | Modern, intuitive, and ops-ready |
| AI Technology | Autonomous agents for operations |
| Purpose of Tool | Automate and streamline commerce infrastructure |
| Compatibility | Web platform, API-integrated |
| Integration | Shopify, Loop, Gorgias, 3PL, ERP, CRM |
| Pricing | Custom – Requires booking a demo |
Who is Using Stateset?
- DTC brands: Automate fulfillment, returns, and support without building internal ops systems.
- Operations managers: Looking to unify tools and streamline workflows.
- CX teams: Reducing ticket load and improving response time using AI.
- Founders: Seeking scalable backend solutions without increasing headcount.
- Brands transitioning: From manual to autonomous operations.
Stateset Key Features
| AI-powered order orchestration and returns management | Automated customer service workflows | Real-time inventory syncing and stock alerts |
| Modular integrations with Shopify, Loop, Gorgias, ERPs, and CRMs | Unified dashboard with full operational visibility | Custom workflow logic and smart routing |
| Data-driven insights and performance reporting | Autonomous agents for end-to-end commerce ops |
Is Stateset Free?
No, Stateset is not a free platform. It offers custom pricing depending on your company size, volume, and integration needs. You must book a demo to receive full pricing details and a personalized walkthrough.
Pricing Breakdown
- Custom Plan – Book a Demo: Tailored pricing based on brand size, integration needs, and workflows. Includes onboarding, API support, and automation configuration. Built for DTC brands scaling fulfillment, customer service, and ops infrastructure.
Stateset Pros & Cons
Pros
- Built specifically for DTC operations and logistics
- AI agents reduce repetitive backend work
- Customizable and modular integration options
- Unifies multiple systems into a single dashboard
- Improves customer support and order visibility
Cons
- Pricing is not publicly available
- Initial setup may require team coordination
- Best suited for growing or mid-size brands
- Not ideal for early startups without backend complexity
- Demo required before accessing any core features
FAQs
What does Stateset do?
Stateset automates commerce operations like order processing, returns, inventory management, and support workflows using AI agents.
Is Stateset free to use?
No, Stateset does not offer a free version. Pricing is available through a custom demo.
Who should use Stateset?
It’s ideal for direct-to-consumer brands looking to streamline and scale backend operations with automation.
How does it integrate with other tools?
Stateset integrates with Shopify, Loop, Gorgias, ERPs, CRMs, and other commerce platforms via native and API-based connections.
How can I get started with Stateset?
Book a demo directly with their team to see the platform in action and receive a personalized quote based on your needs.
