Simple Phones is an AI-powered phone answering and call handling service designed to help businesses respond to customer calls efficiently and professionally without needing human operators. The platform uses conversational AI to answer calls, capture leads, handle booking requests, and deliver consistent customer service. Simple Phones can be configured to follow specific scripts, ask qualifying questions, and send call summaries via text or email—making it a cost-effective solution for businesses that want to maintain excellent phone communication without staffing a full-time receptionist.
| Simple Phones Review Summary | |
| Performance Score | A+ |
| Content/Output Quality | Responsive & Business-Ready |
| Interface | Simple, Script-Based, User-Friendly |
| AI Technology |
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| Purpose of Tool | Automate phone answering, lead capture, and call handling for small to mid-sized businesses |
| Compatibility | Web-Based Dashboard + Call and SMS Integrations |
| Pricing | Paid plans starting at $49/month |
Who is Best for Using Simple Phones?
- Small Business Owners & Entrepreneurs: Looking to handle calls without hiring a receptionist.
- Service-Based Businesses: Needing automated appointment booking (e.g., plumbers, cleaners, consultants).
- Ecommerce Brands: Offering phone support for customer inquiries.
- Agencies & Solo Professionals: Aiming to capture leads and never miss important calls.
Simple Phones Key Features
| AI-Powered Phone Answering and Call Handling | Lead Capture and Qualification Scripts | Automated Appointment Scheduling and Booking Support |
| Customizable Call Scripts and Workflows | Text and Email Summaries of Calls and Messages | 24/7 Call Coverage Without Human Operators |
| Real-Time Dashboard for Call Tracking | Integrations with Calendars and CRMs |
Is Simple Phones Free?
No, Simple Phones operates on paid subscription plans, starting at $49/month. Each plan varies by the number of minutes, call handling features, and automation capabilities. There is no permanent free plan, but businesses can explore the service through an initial trial or demo.
Simple Phones Pricing Plans
- Starter Plan – $49/month: Basic call answering and message-taking, lead capture and appointment booking, call summaries via text or email.
- Business Plan – Custom Pricing: Increased call volume and extended minutes, multi-location and multi-line call handling, custom script creation and optimization, advanced integrations and team collaboration features, dedicated support and onboarding.
Simple Phones Pros & Cons
Pros
- Affordable AI phone answering compared to hiring live staff
- 24/7 coverage ensures no missed business opportunities
- Customizable scripts for lead capture and bookings
- Quick setup with easy-to-use web dashboard
- Sends call summaries directly via text or email
Cons
- No free plan—requires paid subscription
- Complex call scenarios may still require human intervention
- Limited to phone answering—does not handle live chat or email support
- Premium features like custom scripts available only on higher-tier plans
- No mobile app—dashboard is web-based only
How does Simple Phones handle incoming calls?
Simple Phones uses conversational AI to answer calls, follow scripts, capture lead details, and send summaries to your chosen contact method.
Can Simple Phones book appointments for my business?
Yes, the platform supports automated booking and appointment scheduling through integrated calendar tools and custom workflows.
Is Simple Phones available 24/7?
Absolutely. Simple Phones offers 24/7 call coverage, ensuring your business never misses a customer inquiry, day or night.
