Ringly is an AI-powered phone assistant designed for e-commerce businesses to automate customer support and cart recovery type of tasks. It even suggests personalized products during phone interactions. Plus, it shows seamless integrations with e-commerce platforms like Shopify and WooCommerce.
It even allows businesses to adjust their tone, voice, and language preferences as well. You can personalize your AI phone agent, its background noise, and more. Not only this, but you can create steps or lists for agents to follow during conversations. Guess what? The AI agent can also transfer calls to a live agent in a complex situation.
| Ringly Review Summary | |
| Performance Score | A+ |
| Assistant Quality | High-quality assistance |
| Interface | User-friendly Interface |
| AI Technology | Natural Language Processing (NLP), Machine Learning Algorithms |
| Purpose of Tool | It streamlines customer interactions for e-commerce businesses by automating phone support and cart recovery. |
| Compatibility | Web-based Platform |
| Integration | Shopify, WooCommerce, and more |
| Pricing | Free trial + Paid plan starts from $21 a month |
Who is Using Ringly?
- E-commerce Store Owners: As this tool is designed for online stores, they can automate phone interactions with customers more easily with it.
- Shopify & WooCommerce Users: This tool offers seamless integration with these platforms for efficient phone support and more.
- Customer Support Teams: It is best for them to automate routine support calls and recover abandoned carts automatically.
- Entrepreneurs: Small businesses looking for scalable, cost-effective customer engagement solutions can also take advantage of it.
- Marketing Teams: Marketers can personalize customer interactions and increase sales through voice-based recommendations with it.
Ringly Key Features
| Automated Phone Conversations | Product Recommendations | Personalized Experience |
| Integrations | Customizable Settings | Scalable Plans |
Is Ringly Free?
It comes with both free and paid plans. However, the free plan only limits to 10 call minutes, but for more, you need to get the paid plan.
Do it Yourself Plan Costs $21 a month
- Unlimited AI agents
- 1 free phone number
- 1 free knowledge base
- (on a $49+/mth plan)
- Chat & email help
- 60 call minutes
Done With You Plan Costs $69 a Month
- Unlimited AI agents
- 3 free phone numbers
- 1 free knowledge base
- Faster help
- Help setting up
- 155 call minutes
Done For You Plan Costs $1,200 a Month
- Free setup
- Custom integrations
- Premium technical help
- Private Slack chat
- 5000 call minutes
Pros & Cons
Pros
- Best for automating cart recovery and customer support-related tasks.
- Support multiple languages for global users.
- Suggest product recommendations, discounts, and SMS support as well.
- Act as virtual phone assistant for e-commerce stores.
- Reduce costs, manual efforts, and boost sales easily with it.
Cons
- Requires internet connection for proper functionality.
- Only limited to e-commerce platforms.
FAQs
Does Ringly support seamless integrations?
Yes, it allows you to connect 7,000+ apps, whether it’s online stores, CRMs, marketing tools, collaborating tools, etc.
How does Ringly automate cart recovery?
It automatically calls customers who abandon their shopping carts within 15 minutes. Or ask them about their concern, offer discounts, and more for quick cart recovery.
Does Ringly support multiple languages?
Yes, it’s a multilingual tool that supports over 18+ languages, along with accents for global customers.
