Pilea IO is an AI-powered knowledge management and customer support assistant designed to centralize your company�s information and automate customer responses. It helps teams build intelligent help centers, internal wikis, and support bots using company-specific documents, conversations, and tools. The platform ingests data from tools like Slack, Notion, Intercom, and Google Docs, creating a single source of truth that stays current. Users can deploy AI-powered assistants to answer questions internally or for customers, freeing up human agents for complex issues. With simple integrations and a no-code setup, Pilea makes your company smarter, more scalable, and radically more efficient at handling support requests.
Performance Score
A
Content/Output Quality
Contextual & Relevant
Interface
Clean & Intuitive
AI Technology
- NLP
- Embedding Search
- GPT-Based Q&A
- Context Engine
Purpose of Tool
Automate support and internal knowledge delivery
Compatibility
Web-Based, Integrates with tools like Notion & Slack
Pricing
Free plan + Paid plans starting at $39/month
Who is Using Pilea IO?
- Customer Support Teams: Automate repetitive questions and offer customers instant, relevant answers from your knowledge base.
- Startups & SaaS Companies: Build smarter internal documentation that scales as your product and team grow.
- HR & Ops Teams: Use AI to answer internal questions about policies, onboarding, and workflows instantly.
- Product & Tech Teams: Centralize technical documentation and deploy AI assistants to help employees find accurate answers fast.
AI-Powered Help Assistant
Centralized Knowledge Base
Slack + Notion Integration
GPT-Based Answering Engine
Auto-Updating Documentation
Embedding Search
Custom Branding
Internal & External Modes
Is Pilea IO Free?
Yes, Pilea IO offers a free tier with basic functionality and paid plans for teams that need advanced features and integrations.
Pilea IO Pricing Plans
- Free Plan � $0/month: 1 Assistant, up to 2 sources (e.g., Notion, Google Docs), basic Slack integration, limited branding, community support.
- Startup Plan � $39/month: 3 Assistants, 5+ Data Sources, enhanced integrations (Slack, Notion, GDrive), advanced analytics, email support.
- Growth Plan � $79/month: 5+ Assistants, unlimited sources, full branding control, priority support, API access.
- Enterprise Plan � Custom pricing: Unlimited Assistants, SOC-2 compliance, dedicated CSM, SAML/SSO, white-labeled experience.
Pilea IO Pros & Cons
Reduces support tickets through AI self-service tools
Works with popular tools like Notion, Intercom, Slack
Easy no-code setup for deploying assistants
Smart search understands context and phrasing
Supports both internal and external use cases
Branding options limited on free tier
May require training for better results on complex queries
Full integrations and features locked behind higher plans
API access only available at premium tiers
Enterprise support needs direct contact to activate
