PerfectBot is an AI-powered customer support agent that integrates directly with Gorgias, providing intelligent, human-like responses via chat and email. Designed specifically for eCommerce, PerfectBot automates customer support by handling a wide range of customer queries, objections, and ticket resolutions. It works by analyzing and learning from the store�s content, including product details, customer interactions, and support policies.
With PerfectBot, businesses can handle over 60% of customer tickets autonomously, while the AI assistant also engages customers in real-time, offering responses and resolving issues without human intervention. It also supports multilingual conversations, ensuring global reach. PerfectBot saves businesses time, improves response times, and reduces the cost of manual support.
PerfectBot Review Summary Performance Score
A+
Content Quality
Human-like, context-aware customer support automation
Interface
Seamless integration with Gorgias, simple dashboard
AI Technology
- GPT-powered AI
- Multilingual support
- Shopify integration
Purpose of Tool
Automate customer support with AI-driven responses and resolutions
Compatibility
Gorgias, Shopify, Multilingual support
Pricing
Starts at $99/month, with scalable options for additional leads
Who is Using PerfectBot?
- Shopify Stores: Automate customer support, improving response times and customer satisfaction while lowering costs.
- E-commerce Businesses: Enhance customer service without increasing operational costs.
- Customer Support Teams: Free up human agents to handle complex queries by offloading routine tasks to the AI agent.
- Global Brands: Use PerfectBot to provide multilingual support to international customers.
Fully automated support for chat and email inquiries
Human-like AI responses with context-aware, multilingual support (45+ languages)
Integration with Shopify for personalized responses based on customer data
Smart handover scenarios, allowing seamless transfer to human agents when needed
AI-driven objection handling and ticket resolution without human intervention
24/7 service to handle customer queries and reduce response time
Multilingual support, ensuring global customers receive assistance in their preferred language
Customizable AI behavior, including greetings, responses, and escalation scenarios
Detailed performance metrics and insights to optimize the AI�s effectiveness
Is PerfectBot Free?
PerfectBot offers a 7-day free trial for users to experience its capabilities. After the trial period, the service is priced based on the number of conversations it handles, starting at $99/month for 1 LinkedIn profile and scaling with additional profiles and features.
PerfectBot Pricing Plans
- 100 Revived Leads � $99/month: 1 LinkedIn profile, 100 prospects for re-engagement, $1 per revived lead after included actions.
- 1000 Revived Leads � $499/month: 10 LinkedIn profiles, 1000 prospects for re-engagement, $0.50 per revived lead after included actions.
- 2000 Revived Leads � $799/month: 30 LinkedIn profiles, 2000 prospects for re-engagement, $0.40 per revived lead after included actions.
- 3000 Revived Leads � $999/month: 50 LinkedIn profiles, 3000 prospects for re-engagement, $0.33 per revived lead after included actions.
PerfectBot Pros & Cons
Cost-Effective: PerfectBot offers an affordable solution for automating customer support compared to competitors.
Multilingual: Supports 45+ languages, making it ideal for global businesses.
Shopify Integration: Direct integration with Shopify provides personalized, data-driven customer support.
AI-Driven Objection Handling: The AI effectively manages objections and helps convert potential customers.
24/7 Support: Provides around-the-clock customer service, enhancing customer satisfaction and engagement.
Customizable: Businesses can customize greetings, handovers, and response templates to align with their brand.
Limited to Gorgias and Shopify: Primarily works within the Gorgias environment, limiting its use outside these platforms.
Initial Setup: Requires some customization to fine-tune the AI for specific business needs.
Pricing Model for Larger Businesses: The pricing can increase significantly with more profiles and higher lead volumes.
May Not Handle Highly Complex Issues: While the AI is powerful, more complex issues may require human intervention.
FAQs
