Moveo is an innovative AI-powered customer experience platform that helps businesses create proactive and conversational AI agents. The platform allows businesses to deliver personalized and scalable experiences across various communication channels such as WhatsApp, Zendesk, Viber, and Intercom.
The primary focus of this platform is on product adoption, increasing customer retention, and improving overall customer experience by automating repetitive tasks and resolving customer issues quickly.
Moveo includes a no-code interface, which allows users to build custom AI agents with minimum effort. It also offers advanced features such as integration with existing systems, AI-driven automation, and workflow augmentation.
| Moveo Review Summary | |
| Performance Score | A+ |
| Interface | Excellent |
| AI Technology | Natural Language Processing (NLP), Large Language Model (LLM), Machine Learning |
| Purpose of Tool | Moveo enables businesses to deliver proactive, AI-powered customer experiences at scale across multiple channels. |
| Compatibility | Web-Browsers |
| Pricing | Paid starts at $100/Month. |
Who is best for using Moveo?
- Enterprises: Offers omnichannel customer support and scales their operations without adding extra manpower.
- E-commerce Companies: Automate product-related inquiries, handle customer support efficiently, and drive sales through personalized marketing.
- Financial Services: Banks, credit card companies, and financial institutions looking to provide secure, real-time customer service with high data privacy standards.
- Customer Support Teams: Automate their customer service processes and reduce manual workload, improving both efficiency and response times.
Moveo Key Features
| No-code Interface | Multichannel Support | AI Agent Builder |
| Workflow Automation | Secure Integrations | Advanced NLP |
| Fine-tuning Capabilities | Real-time Analytics |
Is Moveo Free?
No, as of now, there is no information available regarding a free trial on its website. However, you can go with paid plans that are offered by this platform.
Pro Plan
At $100/Month, Moveo allows you to get your hands on its limited advanced features.
- Generative AI (custom LLM)
- 30 days Analytics
- Omnichannel
- Live Agent transfer
- 3 AI Agents (Assistants)
Growth Plan
At $990/Month, You can explore all of its advanced functionalities in this plan.
- 90 days Analytics
- Self-Improvement
- Advanced branding
- 10 AI Agents (Assistants)
- 10 Collaborators
Enterprise Plan
The following plan is customized, and its price depends on the needs and scale of your business. Below are the premium capabilities that you can get in this plan:
- 180 days Analytics
- Private Deployment
- Data isolation
- 100 AI Agents (Assistants)
- 30 Collaborators
- 10k Meaningful Conversations/m
Moveo Pros and Cons
Pros
- Moveo offers a user-friendly and no-code platform.
- Allows businesses to initiate proactive conversations with customers.
- Moveo supports multiple channels like WhatsApp, Zendesk, Intercom, and more.
- Allows its AI agents to understand and respond in a human-like manner.
Cons
- The free plan has limitations on AI interactions.
- Some integrations may require additional setup or customization.
- Advanced features are only available in higher-tier plans.
FAQs
What industries can benefit from Moveo?
Moveo is designed for industries like eCommerce, financial services, customer service, marketing, and more, aiming to improve CX and drive growth.
What integrations does Moveo support?
Moveo integrates with platforms like WhatsApp, Zendesk, Viber, Intercom, and many more to provide seamless communication with customers.
How does Moveo improve customer retention?
By offering proactive, personalized engagement and rewards, Moveo helps strengthen customer loyalty and retention.
