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Maisie

(4.7)

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FreePaid Plans - from $29

Platform:

Web

Best for:

eCommerce Assistant for Sales & Support Automation

Free Trial:

Not Available

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AIChief Verdict
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AIChief Rating

(4.7)

Visit Maisie

The AIChief editorial team finds Maisie to be an exceptional AI-powered tool that helps various marketing agencies and store owners enhance their customer experience. The tool is highly customizable, including 18 pre-built templates and the option to create custom conversational flows.Maisie integrates smoothly with popular platforms like Shopify and BigCommerce. The tool reduces workload, boosts sales, and creates a more efficient, personalized shopping experience for customers.However, while exploring this tool, we identified that Maisie does not handle complex queries and uncommon requests where human touch is needed. You cannot use this tool for in-depth conversations and building relationships with customers.

Features

(4.7)

Accessibility

(4.7)

Compatibility

(4.6)

User Friendliness

(4.8)

Updated November 26, 2025

What is Maisie?

Maisie is a valuable AI-powered platform that works as a sales and support assistant to enhance e-commerce experiences. It helps businesses handle customer queries 24/7, reducing customer support tickets and improving satisfaction.

Maisie offers instant answers to customer inquiries, providing real-time updates on order status and even personalizes interactions based on the customer�s journey. The platform increases conversion rates by guiding shoppers with product recommendations, answering pre-sale questions, and offering contextual discounts. 

In addition, it helps prevent cart abandonment. Maisie boosts Average Order Values and supports marketing efforts by growing email and SMS subscriber lists through conversational opt-ins, such as price drop notifications and cart savers.

Maisie Review Summary
Performance Score
A+
Interface
Excellent
AI Technology
Natural Language Processing, Machine Learning
Purpose of Tool
Automates sales and support tasks, enhancing customer experience and boosting conversions for e-commerce stores.
Compatibility
Web Browsers
Pricing
Free with Paid plans starting at $29/Month.

Who is best for using Maisie?

  • E-commerce Store Owners: Improve customer engagement, automate support, and boost conversions on their online stores. 
  • Marketing Teams: Maisie streamlines marketing tasks and helps teams focused on increasing sales through personalized customer journeys, pre-sale queries, and remarketing strategies. 
  • Customer Service Teams: Businesses with limited resources for customer support can use Maisie to manage routine queries and minimize the burden on their support teams.
  • Growth Managers: Improve conversion rates, average order values (AOVs), and customer retention through AI-powered tools. 
Maisie Key Features
Conversational AI
Order Tracking
Live Chat Handover
Product Recommendations
Cart Abandonment Recovery
Contextual Discounts
Email & SMS Opt-ins
Customizable Templates
AI-Powered Customer Engagement

Is Maisie Free?

Yes, Maisie offers a 14-day free trial to its users, and its paid pricing plans depend on the monthly visitors. The starting price of the paid plan is $29/month, and you will receive the following premium features and functionalities:

  • Unlimited conversations
  • Customer service bots
  • Sales conversion bots
  • Email & SMS list builder bots
  • Custom bot triggers
  • Live chat 

Maisie Pros and Cons

Pros
Maisie offers 24/7 customer support automation, ensuring quick responses.
Helps increase conversion rates and average order values.
Easy to integrate into e-commerce stores with setup and customizable templates.
Provides customized chatbots that adapt based on user behavior.
Cons
May struggle with handling complex or uncommon customer requests.
Not suitable for in-depth conversations that require human-like interaction.

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FAQs

Can Maisie help with conversions?

Yes, Maisie boosts conversions by providing personalized product recommendations, answering pre-sale questions, and offering targeted discounts to shoppers.

How does Maisie help reduce cart abandonment?

It provides real-time answers and product recommendations, helping shoppers make decisions faster, thus reducing cart abandonment.

How does Maisie trigger conversations?

The tool triggers conversations based on user behavior, such as time on page, exit intent, or cart value, to engage customers at the right moment.

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The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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