Lovage is a virtual receptionist tool. It is a perfect tool for answering your phone calls and answer the customers� queries. It makes sure that all the phone calls are answered on time. This is because it can handle multiple calls at one time. In addition, it can schedule appointments and take orders.�
The best thing about Lovage is that it can resolve the customers� concerns. In addition, you can integrate it with your current business software to ensure there are no third-party migrations.
Performance Score
A+
Assistance Quality
Human-like and professional support
Interface
Intuitive
AI Technology
- Natural language processing
- Machine learning algorithms
Purpose of Tool
Answer calls and resolve customer concerns through a virtual receptionist
Compatibility
Web-based Interface, Android smartphone app
Pricing
Three paid plans are available
Who is Using Lovage?
- Freelancers: They can maintain a professional image without the overhead of a physical office and receptionist. Also, they can handle incoming calls, schedule appointments, and provide basic customer support.
- Remote Workers: They can manage incoming calls and messages. It ensures efficient communication and client support. This can help maintain a professional image and improve team productivity.
- Healthcare Professionals: They can manage patient appointments, answer inquiries, and provide initial triage. This can help streamline operations and improve patient satisfaction.
- Real Estate Agents: They can field calls from potential clients, schedule property showings, and manage administrative tasks. This can help increase productivity.
Call Answering
Business System Integration
Appointment Scheduling
Simultaneous Call Handling
Take Orders
Human-like Interactions
Resolve Customer Concerns
Is Lovage Free?
No, Lovage is not available for free. However, there are three paid plans available. The issue is that they haven�t shared the pricing information, so you�ve to contact the team.
Essentials Plan
- Unlimited SMS messages�
- 3 different voices�
- Customizable greetings�
- Customized agent responses��
Professional Plan
- Everything from the Essentials plan�
- Advanced call routing�
- Remove branding from SMS�
- Improved agent customization�
- White glove onboarding�
Enterprise Plan
- Everything in the Professional plan�
- Multilingual support�
- Ordering and scheduling of software integration�
- Salesforce and Hubspot integration
Lovage Pros & Cons
Provide 24/7 customer support as local businesses.
Free up the staff�s time to handle routine queries.
Easy setup and onboarding.
No need for technical expertise.
Customizable agents and tone.
The pricing plans are available, but the charges aren�t mentioned.
