Feedback Navigator is an AI-powered analytics platform designed to help companies make sense of customer feedback from reviews, surveys, and app stores. By leveraging natural language processing and sentiment analysis, the platform automatically identifies common themes, pain points, feature requests, and product praise. This helps product, UX, and support teams prioritize updates, measure satisfaction, and align roadmap decisions with real user needs. It works across major platforms like the App Store, Google Play, Trustpilot, G2, and internal surveys�aggregating all that noisy data into clear, ranked insights in minutes.
Feedback Navigator Review Summary Performance Score
A
Content/Output Quality
Deep, Theme-Based Insights
Interface
Clean, Analyst-Friendly Dashboard
AI Technology
- NLP
- Sentiment Analysis
- Topic Clustering
- Review Aggregation
Purpose of Tool
Turn customer feedback into actionable product and UX improvements
Compatibility
Web-Based Platform
Pricing
Free Trial + Paid Plans starting at $29/month
Who is Best for Using Feedback Navigator?
- Product Managers: Using AI insights to prioritize roadmap features and resolve usability issues faster.
- UX Designers: Rely on recurring pain points and praise patterns to guide redesigns and user flow tweaks.
- Founders & Startup Teams: Tracking how early users feel about onboarding, pricing, and core features.
- SaaS Growth Marketers: Monitoring public reviews and sentiment to shape positioning, messaging, and email copy.
- Customer Support Teams: Surfacing FAQs, bugs, and frustrations hidden across app reviews and NPS surveys.
Feedback Navigator Key Features Multiplatform Review Aggregation
AI-Based Sentiment Detection
Feedback Theme Clustering
Feature Request Tracking
Real-Time Trend Alerts
Custom Keyword Monitoring
Visual Insight Dashboards
CSV & PDF Report Export
Historical Feedback Comparison
Product Roadmap Integration
Is Feedback Navigator Free?
Feedback Navigator offers a free trial with full platform access for a limited time. After that, users can choose from affordable monthly subscriptions based on data volume and export needs.
Feedback Navigator Pricing Plans
- Free Trial: Full access for 7 days with all review sources, dashboards, theme detection, sentiment scores, and limited exports.
- Starter Plan � $29/month: Up to 5,000 reviews/month, dashboard access, trend alerts, CSV exports, support for app & web feedback.
- Growth Plan � $99/month: Up to 50,000 reviews/month, sentiment breakdowns, keyword heatmaps, PDF reports for sharing.
- Enterprise � Custom Pricing: Unlimited reviews, custom CRM integration, advanced team permissions, dedicated success manager.
Feedback Navigator Pros & Cons
Reveals user pain points fast with AI pattern detection
Clean dashboard, no steep learning curve
Combines multiple feedback sources in one place
Custom filters help tailor insights by team or goal
Easy exports for reports and presentations
Free trial expires quickly with no free tier
Data-rich exports are locked behind higher plans
Lacks real-time chat or user follow-up features
Some niche platforms may not be supported
Interpretation still requires product context
