Eesel AI is an AI-powered platform designed to automate and enhance customer support, internal communications, and sales interactions. By integrating with tools like Slack, Microsoft Teams, and various helpdesk systems, Eesel AI provides instant, accurate responses to queries by training on your company’s existing knowledge bases, including documents, FAQs, and past tickets.
Its modular design allows for deployment across multiple channels, ensuring consistent support and information dissemination. With features like customizable chat widgets, AI-driven ticket triaging, and seamless integration capabilities, Eesel AI empowers businesses to improve efficiency, reduce response times, and deliver a superior user experience.
| Eesel AI Review Summary | |
| Performance Score | A+ |
| Content/Output Quality | Accurate & Contextual |
| Interface | User-Friendly & Intuitive |
| AI Technology |
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| Purpose of Tool | Automate support and internal communications using AI-driven responses |
| Compatibility | Web-Based, Slack, Microsoft Teams, Zendesk, and more |
| Pricing | Free Trial Available; Paid plans start at $39/month |
Who is Best for Using Eesel AI?
- Customer Support Teams: Automate responses to common queries, reducing ticket volume and improving response times.
- Internal IT Departments: Provide instant answers to employee questions, streamlining internal support processes.
- Sales Teams: Access real-time information to assist with client interactions and close deals more efficiently.
- HR Departments: Offer employees immediate answers to policy-related questions, enhancing onboarding and daily operations.
- Educational Institutions: Assist students and staff with instant information retrieval from institutional knowledge bases.
Eesel AI Key Features
| AI-Powered Chatbot Integration | Multi-Platform Support (Slack, Teams, Zendesk) | Customizable Chat Widgets |
| Knowledge Base Training | Automated Ticket Triaging | Real-Time Response Generation |
| Analytics and Reporting Tools | Secure Data Handling | Scalable Bot Deployment |
Is Eesel AI Free?
Eesel AI offers a 7-day free trial for users to explore its features. After the trial, several pricing plans are available:
Starter Plan – $39/month
- Train on various sources
- Create a public chat bubble
- Deploy up to 1 bot
- Handle up to 500 interactions per month
Team Plan – $239/month
- Includes all Starter features
- Integrate with helpdesk systems
- Integrate with Slack
- Access to reports
- Deploy up to 3 bots
- Handle up to 1,000 interactions per month
Business Plan – $639/month
- Includes all Team features
- Train on past tickets
- Integrate with Microsoft Teams
- Utilize AI actions like ticket triaging and API calls
- Bulk simulate over past tickets
- EU data residency
- Deploy unlimited bots
- Handle up to 3,000 interactions per month
Custom Plan – Contact Sales
- Includes all Business features
- Orchestrate multiple AI agents in workflows
- Advanced AI actions
- Custom integrations
- Custom data retention policies
- Advanced security and controls
- Unlimited AI interactions
Eesel AI Pros & Cons
Pros
- Seamless integration with popular platforms
- Customizable to fit brand aesthetics
- Improves response times and efficiency
- Scalable to meet growing business needs
- Robust analytics for performance tracking
Cons
- Higher-tier plans may be costly for small businesses
- Requires initial setup and training for optimal performance
- Limited offline support capabilities
- Dependent on the quality of existing knowledge bases
- Advanced features may require technical expertise
FAQs
How quickly can Eesel AI be set up?
Eesel AI boasts a swift setup process, allowing integration and deployment within minutes, depending on the complexity of your systems.
Can Eesel AI handle multiple languages?
Yes, Eesel AI supports over 80 languages, making it suitable for global operations and diverse customer bases.
Is my data secure with Eesel AI?
Yes.
