Eesel AI is an AI-powered platform designed to automate and enhance customer support, internal communications, and sales interactions. By integrating with tools like Slack, Microsoft Teams, and various helpdesk systems, Eesel AI provides instant, accurate responses to queries by training on your company's existing knowledge bases, including documents, FAQs, and past tickets.
Its modular design allows for deployment across multiple channels, ensuring consistent support and information dissemination. With features like customizable chat widgets, AI-driven ticket triaging, and seamless integration capabilities, Eesel AI empowers businesses to improve efficiency, reduce response times, and deliver a superior user experience.
Performance Score
A+
Content/Output Quality
Accurate & Contextual
Interface
User-Friendly & Intuitive
AI Technology
- NLP
- Machine Learning
- Knowledge Integration
- Contextual Analysis
Purpose of Tool
Automate support and internal communications using AI-driven responses
Compatibility
Web-Based, Slack, Microsoft Teams, Zendesk, and more
Pricing
Free Trial Available; Paid plans start at $39/month
Who is Best for Using Eesel AI?
- Customer Support Teams: Automate responses to common queries, reducing ticket volume and improving response times.
- Internal IT Departments: Provide instant answers to employee questions, streamlining internal support processes.
- Sales Teams: Access real-time information to assist with client interactions and close deals more efficiently.
- HR Departments: Offer employees immediate answers to policy-related questions, enhancing onboarding and daily operations.
- Educational Institutions: Assist students and staff with instant information retrieval from institutional knowledge bases.
AI-Powered Chatbot Integration
Multi-Platform Support (Slack, Teams, Zendesk)
Customizable Chat Widgets
Knowledge Base Training
Automated Ticket Triaging
Real-Time Response Generation
Analytics and Reporting Tools
Secure Data Handling
Scalable Bot Deployment
Is Eesel AI Free?
Eesel AI offers a 7-day free trial for users to explore its features. After the trial, several pricing plans are available:
Starter Plan � $39/month
- Train on various sources
- Create a public chat bubble
- Deploy up to 1 bot
- Handle up to 500 interactions per month
Team Plan � $239/month
- Includes all Starter features
- Integrate with helpdesk systems
- Integrate with Slack
- Access to reports
- Deploy up to 3 bots
- Handle up to 1,000 interactions per month
Business Plan � $639/month
- Includes all Team features
- Train on past tickets
- Integrate with Microsoft Teams
- Utilize AI actions like ticket triaging and API calls
- Bulk simulate over past tickets
- EU data residency
- Deploy unlimited bots
- Handle up to 3,000 interactions per month
Custom Plan � Contact Sales
- Includes all Business features
- Orchestrate multiple AI agents in workflows
- Advanced AI actions
- Custom integrations
- Custom data retention policies
- Advanced security and controls
- Unlimited AI interactions
Eesel AI Pros & Cons
Seamless integration with popular platforms
Customizable to fit brand aesthetics
Improves response times and efficiency
Scalable to meet growing business needs
Robust analytics for performance tracking
Higher-tier plans may be costly for small businesses
Requires initial setup and training for optimal performance
Limited offline support capabilities
Dependent on the quality of existing knowledge bases
Advanced features may require technical expertise
