DingTalk is a business communication and collaboration platform developed by Alibaba Group. It combines messaging, video conferencing, task management, file sharing, and workflow automation into one unified solution. Used by millions of businesses across Asia and beyond, DingTalk enhances workplace efficiency by streamlining day-to-day communication and organizational processes. With its built-in AI features, DingTalk provides automatic translation, voice recognition, transcription, and meeting summarization to help cross-border teams stay on the same page. The platform also supports integration with third-party apps, customizable business forms, approval flows, and cloud-based document collaboration. Accessible via desktop, mobile, and web, DingTalk adapts effortlessly to remote, hybrid, or in-office teams�making it a comprehensive hub for enterprise productivity.
Performance Score
A
Content/Output
Task-Optimized Communication
Interface
Modern & Enterprise-Friendly
AI Technology
- Natural Language Processing (NLP)
- Machine Learning
- Voice Recognition
- Smart Translation
Purpose of Tool
Centralize business communication, automate workflows, and enhance team collaboration
Compatibility
Web, macOS, Windows, Android, iOS
Pricing
Free + Paid plans; pricing varies by region and use case
Who is Best for Using DingTalk?
- Corporate teams and enterprises: that need secure, scalable internal communications and workflow automation across departments.
- Startups and SMBs: looking for an affordable, all-in-one collaboration platform with chat, video, and task tools.
- Remote-first companies: that benefit from cross-device syncing, smart scheduling, and AI-powered translations.
- Educational institutions and training providers: needing virtual classrooms, live sessions, and collaborative assignments.
- Government and public service sectors: requiring controlled communication, audit trails, and administrative compliance features.
Group Messaging
Video Conferencing
Smart Translation
Cloud Document Sharing
Workflow Automation
Calendar & Task Management
Attendance Tracking
Live Broadcast
AI Meeting Summaries
Is DingTalk Free?
DingTalk offers a free version with robust features suitable for small businesses and teams. Larger enterprises can explore customized paid plans that include:
DingTalk Pricing Plans
- Free Plan: Up to 2,000 users, Group chats and 100-participant meetings, Attendance & calendar tools, Task management, File sharing (up to 1GB per file)
- Paid/Enterprise Plans (Pricing not publicly listed): Higher user limits and meeting capacity, Advanced admin controls, Custom workflows and integrations, Extended cloud storage, Enhanced security & compliance features, Premium support
DingTalk Pros & Cons
Seamless integration of messaging, meetings, and tasks
AI meeting summaries and auto-translations boost productivity
Highly scalable with enterprise-grade security controls
Free version supports substantial feature set
Works across mobile, web, and desktop platforms
Full feature set requires enterprise licensing
Interface may feel complex for non-tech users
Regional support may vary outside Asia
Some features limited to the Chinese version
Requires onboarding for workflow and automation tools
