Cloodot is a powerful customer experience and reputation management platform powered by AI. It centralizes reviews from platforms like Google, Facebook, and TripAdvisor while providing tools to request new reviews, respond to them instantly, and improve your brand�s digital presence.
Its biggest edge lies in AI-powered automation. Cloodot not only consolidates customer feedback in one dashboard�it also helps businesses respond intelligently in real time, reducing manual labor. The platform is especially valuable for businesses with multiple locations, enabling unified management of customer communications, reputation, and online visibility across regions. For modern CX teams, Cloodot provides clarity, speed, and control.
Performance Score
A
Content/Output Quality
Real-time Responses, Consolidated Reviews
Interface
Unified & Professional
AI Technology
- NLP for auto-replies
- Sentiment Analysis
- Workflow Automation
Purpose of Tool
Manage reviews, CX, and conversations from one AI-powered dashboard
Compatibility
Web-Based; Mobile-Friendly
Pricing
Free Trial + Paid Plans, starting from $49/month
Who is Best for Using Cloodot?
- Local Business Owners: Streamline feedback, auto-respond to reviews, and boost online ratings from a single, simple dashboard.
- Multi-location Franchises: Standardize customer experience, analyze location-based sentiment, and deploy review campaigns at scale.
- Digital Marketing Agencies: Manage multiple client locations, automate review responses, and centralize CX reporting for clients.
- Hospitality Teams: Handle guest complaints, inquiries, and reviews across OTA platforms without switching between tabs or tools.
Multi-Platform Review Aggregation
AI-Powered Review Response
Customer Chat Inbox
Workflow Automations
SMS & Email Review Requests
Performance Analytics
Reputation Dashboard
Google Business Messaging Integration
Bulk Messaging Tools
Multi-Location Management
Is Cloodot Free?
Cloodot offers a free trial so you can explore its core functionality before committing. Paid plans are tiered based on features and the number of locations.
Cloodot Pricing Plans
- Starter Plan � $49/month per location: Manage reviews from major platforms, AI-assisted auto-replies, email/SMS review requests, Google My Business Integration, basic analytics dashboard.
- Professional Plan � $99/month per location: All Starter features, custom branding and white-label tools, advanced sentiment analytics, priority support, role-based team access.
- Enterprise Plan � Custom Pricing: Designed for large franchises and agencies, dedicated account manager, multi-location analytics, API access and integrations, custom SLA & onboarding.
Cloodot Pros & Cons
Unified inbox for all reviews and messages
AI replies save time across all channels
Supports Google, TripAdvisor, and more
Real-time review notifications and analytics
Slick UI for teams & agencies alike
Lacks full mobile app experience
Learning curve for first-time users
Advanced features locked in higher tiers
Per-location pricing may scale quickly
Limited customization on entry plans
