Cloodot is a powerful customer experience and reputation management platform powered by AI. It centralizes reviews from platforms like Google, Facebook, and TripAdvisor while providing tools to request new reviews, respond to them instantly, and improve your brand’s digital presence.
Its biggest edge lies in AI-powered automation. Cloodot not only consolidates customer feedback in one dashboard—it also helps businesses respond intelligently in real time, reducing manual labor. The platform is especially valuable for businesses with multiple locations, enabling unified management of customer communications, reputation, and online visibility across regions. For modern CX teams, Cloodot provides clarity, speed, and control.
| Cloodot Review Summary | |
| Performance Score | A |
| Content/Output Quality | Real-time Responses, Consolidated Reviews |
| Interface | Unified & Professional |
| AI Technology |
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| Purpose of Tool | Manage reviews, CX, and conversations from one AI-powered dashboard |
| Compatibility | Web-Based; Mobile-Friendly |
| Pricing | Free Trial + Paid Plans, starting from $49/month |
Who is Best for Using Cloodot?
- Local Business Owners: Streamline feedback, auto-respond to reviews, and boost online ratings from a single, simple dashboard.
- Multi-location Franchises: Standardize customer experience, analyze location-based sentiment, and deploy review campaigns at scale.
- Digital Marketing Agencies: Manage multiple client locations, automate review responses, and centralize CX reporting for clients.
- Hospitality Teams: Handle guest complaints, inquiries, and reviews across OTA platforms without switching between tabs or tools.
Cloodot Key Features
| Multi-Platform Review Aggregation | AI-Powered Review Response | Customer Chat Inbox |
| Workflow Automations | SMS & Email Review Requests | Performance Analytics |
| Reputation Dashboard | Google Business Messaging Integration | Bulk Messaging Tools |
| Multi-Location Management |
Is Cloodot Free?
Cloodot offers a free trial so you can explore its core functionality before committing. Paid plans are tiered based on features and the number of locations.
Cloodot Pricing Plans
- Starter Plan – $49/month per location: Manage reviews from major platforms, AI-assisted auto-replies, email/SMS review requests, Google My Business Integration, basic analytics dashboard.
- Professional Plan – $99/month per location: All Starter features, custom branding and white-label tools, advanced sentiment analytics, priority support, role-based team access.
- Enterprise Plan – Custom Pricing: Designed for large franchises and agencies, dedicated account manager, multi-location analytics, API access and integrations, custom SLA & onboarding.
Cloodot Pros & Cons
Pros
- Unified inbox for all reviews and messages
- AI replies save time across all channels
- Supports Google, TripAdvisor, and more
- Real-time review notifications and analytics
- Slick UI for teams & agencies alike
Cons
- Lacks full mobile app experience
- Learning curve for first-time users
- Advanced features locked in higher tiers
- Per-location pricing may scale quickly
- Limited customization on entry plans
FAQs
Does Cloodot support Google and Facebook reviews?
Yes. Cloodot pulls in reviews from platforms like Google, Facebook, Yelp, and over 20 others into a unified dashboard.
Can Cloodot respond to reviews automatically?
Yes, using natural language processing, Cloodot can auto-generate smart replies that match your brand’s tone and intent.
Does it support messaging beyond reviews?
Absolutely. Cloodot includes an all-in-one customer inbox for emails, social DMs, and Google Business Messages.
