Churn360 is a customer success platform that consolidates customer data from various SaaS products into a single, user-friendly dashboard. It enables businesses to monitor customer health scores, automate onboarding processes, and track customer journeys effectively. With features like playbook automation, segmentation, and survey management, Churn360 provides actionable insights to help businesses retain customers and drive growth. Its AI-powered analytics and real-time notifications ensure that customer success teams can respond promptly to potential churn risks, making it an essential tool for SaaS companies focused on customer retention.
Performance Score
A+
Content/Output Quality
Highly Relevant
Interface
User-Friendly
AI Technology
- Predictive Analytics
- Workflow Automation
- Customer Segmentation
Purpose of Tool
Enhance customer retention through AI-driven insights
Compatibility
Web-Based
Pricing
Paid plans starting from $399/month
Who is Best for Using Churn360?
- SaaS Companies: Monitor customer health and reduce churn with AI-driven insights.
- Customer Success Teams: Automate workflows and track customer journeys effectively.
- Product Managers: Gain insights into user behavior to inform product development.
- Marketing Teams: Segment customers and personalize engagement strategies.
- Executives: Make data-driven decisions to enhance customer satisfaction and retention.
360� customer view dashboard
Health score monitoring
Customer journey mapping
Automated playbooks
Segmentation and targeting
Survey and feedback management
Real-time notifications
Workflow automation
Integration with popular SaaS tools
Is Churn360 Free?
Churn360 offers paid plans tailored to different business needs:
Churn360 Pricing Plans
- Startup Plan � $399/month: Suitable for 1�4 customer success managers, Manage up to 500 customers, Includes 10,000 emails per month, Access to all integrations, Visual tagger for 5,000 contacts.
- Professional Plan � $799/month: Designed for 5�9 customer success managers, Manage up to 2,000 customers, Includes 50,000 emails per month, Access to all integrations, Visual tagger for 25,000 contacts.
Churn360 Pros & Cons
Comprehensive customer insights
User-friendly interface
Robust integration options
Effective churn prediction
Customizable dashboards
No free version available
Limited automation features
Steep learning curve for new users
Basic reporting capabilities
No mobile app support
