Chat360 Review – Cost, Use Cases & Alternatives [2025]

Name: Chat360
Rating: 4.7 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.7)

Visit Chat360

The AIChief review team has tested out Chat360 and concluded that it’s an excellent platform for building a strong customer experience. It offers a no-code interface and allows users to create AI-powered chatbots that seamlessly integrate with popular messaging platforms like WhatsApp, Instagram, and Facebook Messenger. Moreover, its omnichannel support enables businesses to interact with customers on multiple platforms from a single dashboard. We found the platform user-friendly, with customizable workflows that streamline lead generation, customer support, and automated marketing campaigns. Therefore, we recommend using this platform and seeing how efficiently it increases your customer engagement.

Features

(4.6)

Accessibility

(4.7)

Compatibility

(4.6)

User Friendliness

(4.7)

Updated October 15, 2025

Chat360 is a no-code platform that enables businesses to create engaging chatbots for various channels like WhatsApp, Instagram, Facebook Messenger, websites, and Shopify. These chatbots enhance customer engagement, boost sales, and provide efficient support.

With this platform, every demanding business, including sales, marketing, and customer support. It can generate conversational AI that interacts with customers on their preferred platforms.

Moreover, seamless integration with tools like Gmail, Google Sheets, and LeadSquared makes it stand out compared to alternatives. In a nutshell, with an intuitive interface and omnichannel approach, Chat360 is an excellent source for enhancing customer experience and driving growth.

Chat360 Review Summary

Performance Score

A+

Conversational AI�s Response Quality

Excellent

Interface

Intuitive interface

AI Technology

Natural Language Processing (NLP)
Machine Learning

Purpose of Tool

To provide conversational AI for enhanced customer engagement

Compatibility

Seamless Integration with:

E-commerce
Gmail
Lead Squared
Google Dialogflow
Google Sheets
Payment Gateway

Pricing

Contact for pricing

Who is best for using Chat360?

E-commerce Businesses: Automate customer queries, process orders, and offer personalized product recommendations to boost sales and engagement.
Marketing Teams: Run campaigns, collect leads, and send targeted messages on WhatsApp and other platforms for better conversions.
Customer Support Teams: Provide instant query resolutions and 24/7 assistance to improve customer satisfaction and retention.
Small Businesses: Use cost-effective chatbots for basic operations like FAQs, lead generation, and payment collections.
Enterprises: Scale customer interactions with multilingual support and advanced integrations to enhance user experience.
Developers: Build advanced chatbot solutions with APIs and seamless third-party integrations for custom workflows.
Payment Processors: Enable automated payments and billing services through integrated gateways like Razorpay or Stripe.

Chat360 Key Features

Omnichannel Support

No-Code Builder

Conversational AI

Third-Party Integrations

Multilingual Support

Analytics Dashboard

24/7 Availability

Lead Generation

Is Chat360 Free?

Chat360 is a paid tool and works on a credit-based system. You can buy credits for conversational AI by logging into the platform and contacting the sales team.

Chat360 Pros and Cons

Pros

No code interface for building conversational AI.

Supports multiple platforms for omnichannel customer engagement.

Integrates seamlessly with popular tools and payment gateways.

Offers personalized and multilingual chatbot interactions.

24/7 availability ensures better customer support and satisfaction.

Cons

Customization options may be limited without technical expertise.

Requires stable internet connection for chatbot functionality.

Advanced integrations might require technical setup assistance.

FAQs

Can I use Chat360 for seasonal campaigns only?

Yes, Chat360 supports temporary campaigns. You can customize chatbots for short-term and seasonal needs.

Does Chat360 offer insights on chatbot performance?

Absolutely! It provides detailed analytics to track interactions, leads, and overall campaign effectiveness.

Can I scale chatbot usage as my business grows?

Yes, Chat360’s credit system and features are scalable to suit evolving business needs.

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Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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