Cardina Review – Cost, Use Cases & Alternatives [2025]

Name: Cardina
Price: 69 USD
Rating: 4.7 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.7)

Visit Cardina

At AIChief, we know that there are times when customers need help but are clueless about the solutions. For this reason, we tested Cardina. We were able to visually guide our customers. That’s because it lets us draw, see, and cobrowse on our customers’ screens. Also, we love that it has no long download and setup processes. So, it’s a must-try for service-based businesses!

Features

(4.6)

Accessibility

(4.7)

Compatibility

(4.6)

User Friendliness

(4.7)

Updated October 14, 2025

Cardina is an AI platform that helps guide customers. It allows the users to see, co-browse, and draw on the customers� screens without doing anything. This will help customers get visibility about the workflows. The good thing is that customers can share their screens, so you can type, scroll, and click on their behalf and help them with the tasks.�

The best thing about Cardina is that you can review and replay the sessions. This makes it easier to remember the solutions. In addition, you can mask out the private data to make sure it�s not saved or sent.

Cardina Review Summary

Performance Score

A+

Assistance Quality

Fully controlled and secure assistance

Interface

Intuitive

AI Technology

Generative AI
Machine learning algorithms

Purpose of Tool

Type, scroll, and click on the customers� screen to guide the workflow

Compatibility

Web-based Interface

Pricing

A free version is available. Two paid plans are available.

Who is Using Cardina?

Technical Support: They can visually guide customers through troubleshooting steps. It helps reduce resolution time and improve customer satisfaction.
Customer Service Representatives: They can provide real-time assistance with tasks like account setup, product selection, and order processing.
Sales Representatives: They can give virtual product demos, answer questions, and close deals more effectively.
E-commerce Businesses: They can provide personalized customer support. It helps customers with returns, exchanges, and other issues.

Cardina Key Features

Draw on Screens

Mask Sensitive Data

Visibility into Workflows

First-Contact Resolution

Scroll, Type, and Click

Controlled Agent Access

Record & Replay Sessions

Configurable Logging

Is Cardina Free?

Yes, Cardina is free to use, but you can only use it for 14 days. With this version, you can control and view 10 sessions and call 8 users. In addition, two paid plans are available. One of them costs $69 a month for one seat, and the second one has custom pricing.

Pro Plan

Costs $69 a month for a seat�
Unlimited sessions�
Unlimited calls�
Support third-party web pages and apps
Screen sharing�
User roles
Advanced access controls�

Enterprise Plan

Custom pricing and features�

Cardina Pros & Cons

Pros

Share the customers� screen to help with workflow.

Integrate the workflow with the intercom.

Record the sessions for learning.

Type and click on customers� screens for guidance.

Voice calls are available.

Cons

Setup requires a bit of coding.

FAQs

How long does Cardina integration take?

If you have technical expertise, it will take five to ten minutes to integrate Cardina. That’s because you have to integrate a few code lines.

Can I integrate Cardina with my current systems?

Yes, Cardina can be integrated with the current systems, including Sentry, Slack, Zendesk, Intercom, and Salesforce.

Does Cardina secure the data?

Yes, your data will be secure because it is stored in Google Cloud. In addition, the data centers are SOC-2, HITRUST, and ISO 27001 compliant.

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Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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