BookedSolid is an AI-powered virtual receptionist designed specifically for clinics and healthcare practices. It automates phone interactions, allowing patients to book appointments, receive answers to common questions, and interact with your clinic 24/7 without human intervention. By integrating with practice management systems like Cliniko, BookedSolid ensures real-time scheduling and accurate information dissemination. The AI is trained on your clinic’s specific protocols, services, and FAQs, providing personalized and context-aware responses. This not only reduces the administrative burden on staff but also enhances patient experience by offering immediate assistance. In essence, BookedSolid streamlines front-desk operations, ensuring efficiency and consistency in patient communications.
| BookedSolid Review Summary | |
| Performance Score | A |
| Content/Output | Human-like & Contextual |
| Interface | Intuitive Dashboard |
| AI Technology |
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| Purpose of Tool | Automate clinic phone interactions and bookings |
| Compatibility | Web-Based; Integrates with PMS like Cliniko |
| Pricing | Free trial available; Paid plans starting at £49/month |
Who is Best for Using BookedSolid?
- Private Clinics: Seeking to reduce administrative workload by automating appointment bookings and patient inquiries.
- Healthcare Providers: Aiming to offer 24/7 support without hiring additional front-desk staff.
- Practices: Looking to integrate AI solutions seamlessly with existing management systems like Cliniko.
- Medical Offices: Desiring consistent and accurate patient communication through advanced AI technology.
BookedSolid Key Features
| AI-Powered Call Handling | 24/7 Patient Support | Appointment Booking Integration |
| Customizable FAQ Responses | Real-Time Schedule Syncing | Multi-Language Support |
| Secure Data Handling | Analytics Dashboard | Seamless PMS Integration |
Is BookedSolid Free?
BookedSolid offers a 14-day free trial for new users. Post-trial, the pricing plans are as follows:
BookedSolid Pricing Plans
- Starter Plan – £49/month: Up to 100 calls per month, Basic AI call handling, Appointment booking integration, Email support.
- Professional Plan – £99/month: Up to 300 calls per month, Advanced AI features, Customizable FAQs, Priority email support.
- Enterprise Plan – Custom Pricing: Unlimited calls, Dedicated account manager, Custom integrations, 24/7 support.
BookedSolid Pros & Cons
Pros
- Reduces administrative workload significantly
- Enhances patient experience with instant responses
- Seamless integration with existing PMS systems
- Scalable solutions for clinics of all sizes
- Offers multilingual support for diverse patient bases
Cons
- Initial setup requires detailed training data input
- May not handle highly complex patient queries
- Dependence on internet connectivity for optimal performance
- Limited to phone interactions; no chat or email support
- Custom features may incur additional costs
FAQs
Can BookedSolid handle multiple calls simultaneously?
Yes, BookedSolid’s AI can manage multiple patient calls at once, ensuring no caller is left waiting.
Is patient data secure with BookedSolid?
Absolutely, BookedSolid employs advanced encryption and complies with healthcare data protection regulations to ensure patient information is secure.
Can I customize the AI responses to fit my clinic’s needs?
Yes, BookedSolid allows customization of AI responses, ensuring they align with your clinic’s protocols and communication style.
