Agent23 is an AI-driven platform that provides businesses with virtual agents capable of handling customer support, lead conversion, and various back-office tasks. Operating 24/7, these agents engage with customers across multiple channels, ensuring timely responses and efficient service delivery.
The platform is designed to cater to a range of industries, offering customizable solutions that integrate seamlessly with existing systems.
With a focus on accuracy, reliability, and seamless integration, Agent23 positions itself as a comprehensive tool for businesses aiming to elevate their customer support and lead conversion strategies. While the platform offers a robust set of features, potential users should consider their specific needs and budget to determine the best fit.
| Agent23 Review Summary | |
| Performance Score | A |
| Content/Output | Accurate & Contextual |
| Interface | Intuitive & User-Friendly |
| AI Technology | Natural Language Processing, Machine Learning, Neural Networks, Proprietary A23G Framework |
| Purpose of Tool | Automate customer support and lead conversion processes |
| Compatibility | Web-Based Platform with API Integrations |
| Pricing | Paid plans starting from $99/month |
Who is Best for Using Agent23?
- Small to Medium Enterprises (SMEs): Seeking to automate customer interactions without extensive infrastructure.
- Service-Based Industries: Such as HVAC, plumbing, and home services aiming for efficient appointment scheduling and support.
- E-commerce Platforms: Looking to enhance customer engagement and manage inquiries seamlessly.
- Travel Agencies: Needing 24/7 customer support and booking assistance.
- Educational Institutions: Aiming to provide instant responses to student queries and administrative tasks.
Agent23 Key Features
| WebChat AI Agent | AI Voice Agent | Email & Text AI Agent |
| Back Office AI Agent | Lead Capture & Conversion Tools | Appointment Scheduling |
| Review Management | Custom LLM Deployment | Integration with CRM and Other Tools |
Is Agent23 Free?
Agent23 does not offer a free plan. However, it provides tiered pricing options to cater to different business needs.
Basic Plan – $99/month
- 60 engagements per month (additional engagements at $0.50 each)
- Consolidated lead conversion platform
- Review management with AI responses
- Basic automations and reporting
- Basic customization options
- Email support with 24-hour response time
- Integrations with Zapier, Albato, Make.com
Plus Plan – $299/month
- 300 engagements per month (additional engagements at $0.25 each)
- Includes all features from the Basic Plan
- AI Agent via Web with live chat (Human in Loop with AI)
- Automatic lead routing
- Lead capture form and API access for custom integration
- Advanced reporting
- Expert help to get started
- Email support with 4-hour response time
Elite Service (White-Glove) – Custom Pricing
- Unlimited monthly engagements
- AI Agent via Web, Email, Text & Phone
- AI Sales Person and AI Marketer
- Advanced branding and customization
- Multiple phone numbers and routing
- Multi-modal conversations
- Custom integrations
- Advanced reporting
- Dedicated Customer Success Manager
Agent23 Pros and Cons
Pros
- 24/7 AI-powered customer engagement
- Rapid lead response time
- Seamless integration with existing systems
- Tailored solutions for various industries
Cons
- No free plan available
- Additional costs for extra engagements
- Custom pricing for elite services
- May require onboarding for complex setups
FAQs
Can Agent23 integrate with my existing CRM?
Yes, Agent23 offers seamless integration with various CRM systems and tools like Zapier, Albato, and Make.com.
Is there a limit to the number of engagements per month?
Yes, each plan has a set number of engagements per month. Additional engagements are charged based on the plan’s rate.
Can I customize the AI agents to fit my business needs?
Absolutely.
