Agent23 Review – Cost, Use Cases & Alternatives [2025]

Name: Agent23
Price: 99 USD
Rating: 4.3 (4 reviews)
Author: AIChief

AIChief Verdict

AIChief Rating

(4.4)

Visit Agent23

In today's fast-paced digital landscape, businesses demand solutions that not only streamline operations but also enhance customer engagement. Agent23 emerges as a formidable player and is reviewed by AIChief editors. It is offering AI-powered agents designed to operate tirelessly across multiple channels, including text, web chat, email, and voice. These agents are not just reactive but proactive, engaging leads within 30 seconds, scheduling appointments, and even managing reviews. The platform's versatility is evident in its tailored solutions for various industries, from home services to travel agencies.

Features

(4.3)

Accessibility

(4.4)

Compatibility

(4.3)

User Friendliness

(4.4)

Updated October 14, 2025

Agent23 is an AI-driven platform that provides businesses with virtual agents capable of handling customer support, lead conversion, and various back-office tasks. Operating 24/7, these agents engage with customers across multiple channels, ensuring timely responses and efficient service delivery.

The platform is designed to cater to a range of industries, offering customizable solutions that integrate seamlessly with existing systems.

With a focus on accuracy, reliability, and seamless integration, Agent23 positions itself as a comprehensive tool for businesses aiming to elevate their customer support and lead conversion strategies. While the platform offers a robust set of features, potential users should consider their specific needs and budget to determine the best fit.

Agent23 Review Summary

Performance Score

Content/Output

Accurate & Contextual

Interface

Intuitive & User-Friendly

AI Technology

Natural Language Processing, Machine Learning, Neural Networks, Proprietary A23G Framework

Purpose of Tool

Automate customer support and lead conversion processes

Compatibility

Web-Based Platform with API Integrations

Pricing

Paid plans starting from $99/month

Who is Best for Using Agent23?

Small to Medium Enterprises (SMEs): Seeking to automate customer interactions without extensive infrastructure.
Service-Based Industries: Such as HVAC, plumbing, and home services aiming for efficient appointment scheduling and support.
E-commerce Platforms: Looking to enhance customer engagement and manage inquiries seamlessly.
Travel Agencies: Needing 24/7 customer support and booking assistance.
Educational Institutions: Aiming to provide instant responses to student queries and administrative tasks.

Agent23 Key Features

WebChat AI Agent

AI Voice Agent

Email & Text AI Agent

Back Office AI Agent

Lead Capture & Conversion Tools

Appointment Scheduling

Review Management

Custom LLM Deployment

Integration with CRM and Other Tools

Is Agent23 Free?

Agent23 does not offer a free plan. However, it provides tiered pricing options to cater to different business needs.

Basic Plan – $99/month

60 engagements per month (additional engagements at $0.50 each)
Consolidated lead conversion platform
Review management with AI responses
Basic automations and reporting
Basic customization options
Email support with 24-hour response time
Integrations with Zapier, Albato, Make.com

Plus Plan – $299/month

300 engagements per month (additional engagements at $0.25 each)
Includes all features from the Basic Plan
AI Agent via Web with live chat (Human in Loop with AI)
Automatic lead routing
Lead capture form and API access for custom integration
Advanced reporting
Expert help to get started
Email support with 4-hour response time

Elite Service (White-Glove) – Custom Pricing

Unlimited monthly engagements
AI Agent via Web, Email, Text & Phone
AI Sales Person and AI Marketer
Advanced branding and customization
Multiple phone numbers and routing
Multi-modal conversations
Custom integrations
Advanced reporting
Dedicated Customer Success Manager

Agent23 Pros and Cons

Pros

24/7 AI-powered customer engagement

Rapid lead response time

Seamless integration with existing systems

Tailored solutions for various industries

Cons

No free plan available

Additional costs for extra engagements

Custom pricing for elite services

May require onboarding for complex setups

FAQs

Can Agent23 integrate with my existing CRM?

Yes, Agent23 offers seamless integration with various CRM systems and tools like Zapier, Albato, and Make.com.

Is there a limit to the number of engagements per month?

Yes, each plan has a set number of engagements per month. Additional engagements are charged based on the plan's rate.

Can I customize the AI agents to fit my business needs?

Absolutely.

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Editorial Staff

The Editorial Staff at AIChief is a team of Professional Content writers with extensive experience in the field of AI and Marketing. AIChief was Founded in 2023, AIChief has quickly grown to become the largest free AI resource hub in the industry. Stay connected with them on Facebook, Instagram and X for the latest updates.

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