Slang is an AI-powered call center and guest management platform designed to optimize customer interactions and streamline operational tasks. The tool uses machine learning and AI to handle high volumes of calls, personalize guest experiences, and automate key processes such as scheduling, routing, and data collection. Slang�s integration with multiple systems allows businesses to provide better customer service by ensuring every call is handled effectively and every guest inquiry is managed seamlessly. With advanced features like call music, scheduled handling, and real-time analytics, Slang offers a comprehensive solution for businesses aiming to boost efficiency and improve the quality of customer interactions.
Performance Score
A
AI Technology
Machine Learning, Predictive Analytics, Automated Call Handling
Purpose of Tool
Enhance customer service and guest management via AI-driven features
Interface
User-friendly, intuitive
Compatibility
Web-Based
Pricing
Starting at $279/month per location
Who is Best for Using Slang?
- Retail Businesses: Retailers can streamline their customer service operations, improving both efficiency and customer satisfaction.
- Hotel Chains: Hotels use Slang for guest management, automating bookings and optimizing guest interactions.
- Restaurants: Restaurants benefit from Slang�s guest management features, optimizing reservations and handling calls for a better experience.
- Call Centers: Call centers use Slang for intelligent call routing, reducing wait times and improving response rates.
- Event Venues: Venues use Slang to efficiently manage guest bookings, automate inquiries, and ensure smooth operations.
AI-Powered Call Routing
Guest Management and Reservation System
Call Music for Customer Satisfaction
Scheduled Call Handling
Real-Time Analytics and Reporting
Multi-Location Support
Customizable Call Scripts
Integration with Other Business Systems
Intelligent Call Queue Management
Is Slang Free?
Slang offers a free demo but does not provide a completely free plan. The pricing starts at $279 per month per location for the core features, with additional pricing tiers for more advanced features like multi-location support, premium accents, and AI-driven analytics. Prices for custom plans are also available, depending on business requirements. Interested users are encouraged to request a demo for further details.
Slang Pros & Cons
Understands various accents, ages
Operates 24/7 reliably
Integrates seamlessly with OpenTable
Boosts reservations and ROI
Fast setup and onboarding
Limited to restaurant industry context
Pricing tiers may be expensive
No human receptionist fallback
Basic plan lacks reservation capabilities
Limited third-party integrations