Answerly is an AI chatbot solution. It is designed to improve the customer engagement by interacting with them. The businesses can easily create personalized AI assistants. You can give your AI assistant a unique character and name. This means the AI assistants will be consistent with your brand.
The good thing is that it has a knowledge hub, so your business information will be secure. Also, the AI assistant will be able to provide relevant answers to the questions. In case the chatbot cannot answer any query, it will send the queries to the human assistants automatically. Lastly, it has workplace collaboration available, so your team can work together.
| Answerly Review Summary | |
| Performance Score | A+ |
| AI Chatbot Quality | Professional and personalized assistance |
| Interface | Easy to use |
| AI Technology | Natural language processing, GPT-4 |
| Purpose of Tool | Generate brand-centric and consistent AI assistants for all-time support |
| Compatibility | Web-based Interface, API integration |
| Pricing | Two paid plans are available |
Who is Using Answerly?
- Large Enterprises: Answerly can be integrated into existing customer support systems to improve efficiency and customer satisfaction.
- E-commerce Businesses: They can help customers find products, answer questions about shipping and returns, and provide product recommendations.
- Service-Based Businesses: Answerly can provide information about services, schedule appointments, and answer FAQs.
Answerly Key Features
| AI Assistant | Custom Name and Personality | Contact Forms |
| Train AI Assistants | WhatsApp Integration | Picture-based Answers |
| Intuitive Knowledge Hub | Store Historical Data | Relevant Links |
| Website & App Embedding | Docs & PDF Import | Widget Customization |
Is Answerly Free?
No, Answerly isn’t available for free. However, you can choose between two paid plans that cost $19 and $69.
For Professionals
- Costs $19 for one seat a month
- Unlimited AI training
- Unlimited AI agents
- One website
- No branding
For Agencies
- Costs $69 a month
- Whitelabel
- Unlimited clients
- Unlimited AI training
- Unlimited AI agents
- Branding
Answerly Pros & Cons
Pros
- No-code AI chatbot generation.
- Customizable widgets.
- Brand-centric and personalized responses.
- Responses include links and pictures.
- Easy integration with business platforms.
- Contact form.
- Import PDF and document files.
Cons
- No free plan or trial is available.
FAQs
Does Answerly offer 24/7 chatbots?
Yes, the AI chatbots designed by Answerly are available 24/7. This means your customers will get all-time assistance.
How does Answerly customize the responses?
The users can upload their company data on the knowledge hub. The chatbots will read the documents and customize the responses according to the company data.
Does Answerly work with WhatsApp?
Yes, you can integrate Answerly’s chatbot with WhatsApp if you need to provide customer assistance.
